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9.2

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Paychex Flex - Payroll Software

Paychex Flex Reviews in May 2025: User Ratings, Pros & Cons

Streamline your payroll with ease.

3.7

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Paychex Flex offers custom pricing plan

Paychex Flex Reviews & Ratings

3.7

Very Good

Based on 3034 ratings & 771 reviews

Rating Distribution

Excellent

(568)

Very Good

(136)

Good

(25)

Poor

(9)

Terible

(33)

Expert's Review

Paychex Flex has established itself as a reliable and user-friendly platform for payroll and human resources management, garnering consistent praise for its intuitive interface and comprehensive functionality. Users frequently highlight the platform’s ease of navigation, which simplifies tasks such as processing payroll, managing employee data, and accessing ...Read more

Paychex Flex pros and cons

  • Helps businesses meet federal and state tax regulations.

  • Allows employees to access paystubs and tax forms independently.

  • Tracks employee time off seamlessly within payroll processing.

  • Accessible from anywhere, providing flexibility for businesses and employees.

  • Costs may vary, and pricing details are not readily available upfront.

  • Some users may require training to fully utilize all features.

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Showing 451-460 out of 771

05/23/19

5 out of 5

Knowledgeable

What do you like best? Everytime I have a question or issue I can get it resolved quickly!. What do you dislike? We use it only for payroll and I have no problems with paychex.. Recommendations to others considering the product: Its Very Easy and affordable to use. What problems are you solving with the product? What benefits have you realized? Its just a very easy system to use.

05/23/19

5 out of 5

Suprior Customer Satisfaction

What do you like best? I am totally impressed with the Management team of Paychex Flex. When I have any problem that I feel is insurmountable they rush to my rescue. What do you dislike? Though constantly striving for perfection our management would prefer a Business portfolio side.. Recommendations to others considering the product: Stay on the same track of improvements What problems are you solving with the product? What benefits have you realized? Costing reports. Keeping a ...

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05/23/19

5 out of 5

Great Service and Options!

What do you like best? They have a great group of employees that answer any question you have, with awesome perks and programs to complement your business. What do you dislike? So far, Paychex has exceeded expectations! What problems are you solving with the product? What benefits have you realized? Benefits are employees are easy to add, as well as viewing all reports and employee information on the go.

05/23/19

5 out of 5

Never been happier with a payroll service

What do you like best? Paychex system for capturing and recording payroll is easy. Staff members are extremely helpful with all questions. What do you dislike? cant say that there is anything to dislike What problems are you solving with the product? What benefits have you realized? Problems that were solved are all reporting is done on time. I am able to focus more attention on growing my business.

05/23/19

5 out of 5

Paychex Flex is a real Time Saver

What do you like best? Using Paychex Flex is super fast and easy. All the information I need is really easy to access and I can run through updates and changes in the blink of an eye. Super easy to run reports and I can even customize them to give me only what I really need. Makes doing payroll a breeze! What do you dislike? There is nothing I dislike about the Paychex Flex program. Since we switched over to Paychex Flex my job has been much easier. And if I ever did experience any ...

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05/23/19

5 out of 5

Easy to Use Payroll!

What do you like best? The most useful part of Paychex Flex is that I can enter my payroll myself and it is super easy to do any place and at any time of the day. What do you dislike? Some of the downside of Paychex Flex is the reports I wish they were a little more flexible. Recommendations to others considering the product: QuickBooks What problems are you solving with the product? What benefits have you realized? Paychex Flex is very affordable for small businesses to utilize ...

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05/23/19

5 out of 5

Paychex Flex is easy to use

What do you like best? Employees find it easy to use and keep track of their account What do you dislike? In the past, they stopped sending reports and it was hard for bookkeeping, but they returned to the email reporting and it's all good again! Recommendations to others considering the product: Paychex makes it easy and it's a nice benefit to give for your employees What problems are you solving with the product? What benefits have you realized? none

05/23/19

4.5 out of 5

Paychex Provides Fast & Reliable Payroll Processing

What do you like best? Using Paychex frees up time for other business activities and keeps us compliant w/tax agencies What do you dislike? Some fields are difficult to navigate through/are not entirely intuitive. Recommendations to others considering the product: Some pieces could be a bit more intuitive (i.e. I shouldn't have to select/add every payment category over regular & overtime - which doesn't apply as all EE's are salary. What problems are you solving with the product? ...

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05/23/19

4.5 out of 5

Easy to use

What do you like best? I like that with Paychex Flex you can find anything you would need off of a paycheck stub all in one place. What do you dislike? I can't think of any major downsides. Maybe that it is sometimes down for upgrades. What problems are you solving with the product? What benefits have you realized? My employees can easily look up their own information, so it saves me a great amount of time and hassle looking up basic information.

05/23/19

4.5 out of 5

Using for about a year now

What do you like best? Easy to adjust payroll , able to add 401K benefits for our very small company. What do you dislike? The 401K setup could be easier, but consdering alternative, it was not bad. What problems are you solving with the product? What benefits have you realized? Handles all our payroll and benefits. Did not have access to a 401K before we tried Paychex.