Paychex Flex Reviews in July 2026: User Ratings, Pros & Cons

LOVE THIS

What do you like best? I really love this app. Previous employers never had anything like this. It gives a detailed break down of the hours that I worked along with how much I made per hour. It’s easy and fast. What do you dislike? The only thing I don’t like is partially my employers fault. I wish we could view our pay stubs once it is finalized What problems are you solving with the product? What benefits have you realized? I haven’t had any problems

Easy to use for pay stubs

What do you like best? I liked that it stored all of my paychecks, tax documents, and remaining vacation time all in one spot. What do you dislike? The two factor authentication was annoying, but understandable for security reasons. Recommendations to others considering the product: Look into all the features it supports. What problems are you solving with the product? What benefits have you realized? Benefits are easy access to my pay stub info.

It is good overall, the only thing I am not too happy is it need a better report builder option.

What do you like best? All the time sheet and pay date linked, which is easy for us. What do you dislike? It needs a better report builder option. What problems are you solving with the product? What benefits have you realized? We used to contact Paychex and we set up the garnishment code as Paychex told us. Paychex is setting up the garnishment for us now.

Easy administration for 1099 contractors

What do you like best? One time set-up for new people can be done in a matter of a few days. I've set up people and had them paid within the same week many times. What do you dislike? It would be nice to have a self-administered interface for setting up the ACH account for the contractor. I would prefer to not have direct knowledge of that information. What problems are you solving with the product? What benefits have you realized? We have a variety of contractors that work for ...

Paychex Flex

What do you like best? The recruiting and applicant tracking is great! What do you dislike? I do not like the functionality of the Learning Management System Recommendations to others considering the product: The implementation may take a long time but once everything is active Flex is great! What problems are you solving with the product? What benefits have you realized? Time spent onboarding employees has dropped dramatically.

Paychex Flex is getting there

What do you like best? Easy mobile app is on the go and convenient for users What do you dislike? There is a new version and old version and you’re allowsEd to keep switching back and forth would prefer just one Recommendations to others considering the product: Sales reps aren’t very truthful beware What problems are you solving with the product? What benefits have you realized? Easy for staff to update 401k info and to print or look up stubs and w2forms

Excellent Service

What do you like best? The staff is remarkable at helping me feel like I'm NOT an imposition to them. They are always so very friendly, and accommodating when I have questions or special reporting needs. What do you dislike? I dislike the emails from the corp level asking me to sign up for other services. I'm very happy with my current level of service. Recommendations to others considering the product: Best company, and excellent service at all levels What problems are you solving ...

Manager

What do you like best? The fact that its a one stop shop and for the most part , its easy to use. What do you dislike? The time off section can be difficult to set up What problems are you solving with the product? What benefits have you realized? Not having to use two systems. One stop shop!

Worked with Paychex for a long time, its a good service.

What do you like best? I like my specialists the best; Jessie Goitz is the best. What do you dislike? Some payroll specialists are not properly trained or are overworked and make mistakes. Recommendations to others considering the product: Make sure the payroll specialist is properly trained and is not over worked. Paychex likes to change your specialist without notice. What problems are you solving with the product? What benefits have you realized? Payroll time collection

Happy I discovered Paychex

What do you like best? As a small business owner, my time is my most precious commodity. Using Paychex frees up my time so I am able to focus on what's most important to me. What do you dislike? I have not found anything not to like with Paychex. I've been happy with every aspect of it. Recommendations to others considering the product: I recommend Paychex. What problems are you solving with the product? What benefits have you realized? My greatest benefit is being able to log in ...