Paubox Encrypted Email Reviews in June 2026: User Ratings, Pros & Cons

Highly recommend Paubox!

What do you like best? Easy integration! Set it and forget it. What do you dislike? Nothing that I can think of. It's easy to use. Price could be a little lower. What problems are you solving with the product? What benefits have you realized? The ability to safely secure emails to remain HIPAA compliant is important, and Paubox makes it easy while taking the worry away.

Highly Recommend Paubox

What do you like best? Paubox made communicating with patients and families easy... No passwords, complex instructions, bounce backs. It's changed our work flow dramatically. What do you dislike? I really can't think of any aspects of Paubox that we dislike. Recommendations to others considering the product: Fantastic customer support, ease of set up, ease of use and pricing - all positives. What problems are you solving with the product? What benefits have you realized? ...

Set it and forget it

What do you like best? Extremely easy to use. Once you have this set up it just works. Don't have to think about and you email is encrypted and secure. Couldn't be easier. Great customer support if any changes are needed. What do you dislike? Cost is a certainly a factor, they are not at all flexible in their spending plans. What problems are you solving with the product? What benefits have you realized? Using Paubox allows us to send encrypted email throughout our company and ...

SO EASY!

What do you like best? We have tried several encrypted Hipaa complaint email services and PAUBOX is by far the easiest! I get no complaints from recipients. No one has to go online and create another account. Incoming mail gets delivered right to my Outlook box. We have been with Paubox for about 4 years now and love it!! Customer service has also been great. What do you dislike? I have no complaints. The email works like regular email. No logging in to another site. Just easy. ...

Easy to use, Complete peace of mind.

What do you like best? Paubox allows for 100% encryption on all emails. User's don't need to remember to encrypt an email and admins dont have to update sensitive word lists. Best of all, the encryption is practically transparent to the end user. What do you dislike? This solution does what it sets out to do very well. There aren't as many bells and whistles as other solutions (eg. Content Expiration, Forwarding Restrictions, etc) but for our use cases, this functionality was not ...

Seamless set and forget security

What do you like best? What I liked best about Paubox was that it was simple to set up and it runs in the background with any maintenance or updating on our end. Literally a set and forget security add-on to our email. That being said I also appreciated that we could still operate as normal on Gmail with downloading or doing anything different in our day to day operations. What do you dislike? I am looking forward to an email API integration so that we can use Paubox to send mass ...

Encryption for email communication of medical information

What do you like best? I have a surgical practice with patients coming from all 50 states and 60+ countries. Therefore, initial contact with patients is through email. To comply with federal privacy laws, I need email encryption. I can best appreciate Paubox because I tried another company first. With the other company their were multiple steps and password verification, and patients often could not open the emails. Paubox is extremely user friendly. I send out an encrypted ...

Affordable HIPAA-Compliant Email with Excellent Tech Support

What do you like best? Once it's up and running, it works just like regular Gmail! What do you dislike? Setup required help and took a few hours. Recommendations to others considering the product: Call tech support to help you get it set up if you run into any glitches. What problems are you solving with the product? What benefits have you realized? I can now communicate with therapy clients via email, without the cumbersome login process required by other HIPAA-compliant ...

Perfect Solution for HIPAA Compliant Email

What do you like best? The service is invisible to our users, taking human error out of the picture. They have a team of helpful SME's who were able to work with us on a complicated mail service migration. Everything was setup in an initial 30 minute session. Afterwards, and multiple times during the transition, they reached out to make sure everything was going smoothly. Really friendly service, really excellent product. What do you dislike? Website is full service but some of the ...

Best solution for HIPAA compliant email services

What do you like best? We've been using Paubox for the past 4 years and have had absolutely no issues. Very easy to setup, great customer service. It runs in the background so there's never been any issues. Love that we can rest assured communicating with our patients while maintaining compliance with HIPAA What do you dislike? There is nothing that we don't like about working with Paubox Recommendations to others considering the product: Paubox is the best solution for anyone ...