Patriot Payroll Reviews in May 2025: User Ratings, Pros & Cons

Better Customer Service and Easier to Use

What do you like best? Customer support! The chat option is awesome! I love not having to wait on hold for hours. It is also easier to use and don't have to call support every time I need something like making my church clients exempt from FUTA and the ministers exempt from FICA. I can do it myself in the software. What do you dislike? The hoops you have to jump thru to set up direct deposit with NatPay are a pain...but again their support throughout the setup process was outstanding! ...

Patriot Software

What do you like best? I like their customer service, low price, quality of the product, and that they are based in the United States. What do you dislike? I like the product, and really don't have anything I dislike about it. Recommendations to others considering the product: Great customer service, low-cost, and exceptional product. What problems are you solving with the product? What benefits have you realized? I am referring all my clients to Patriot to use it as a ...

Patriot Software is awesome!

What do you like best? I have been using for my business and other clients for a year. It is very user friendly, great support via chat, email and phone; and awesome rates! What do you dislike? they don't have an option to accrue vacation hours and the like What problems are you solving with the product? What benefits have you realized? Finally a very affordable and easy to use business solution for my clients!

Patriot Software is awesome!

What do you like best? I have been using for my business and other clients for a year. It is very user friendly, great support via chat, email and phone; and awesome rates! What do you dislike? they don't have an option to accrue vacation hours and the like What problems are you solving with the product? What benefits have you realized? Finally a very affordable and easy to use business solution for my clients!

So far product is as described

What do you like best? Patriot Software is a simple and easy to use program. Setup time was fairly quick. Just had to have the basic business info available. Definitely helped with the service being able to process the actual tax payments to include state. What do you dislike? So far there are no real cons except the normal I would like to pay less for the full service of having the software process and file my federal and state for less. I might look into exactly where and how to file ...

So far product is as described

What do you like best? Patriot Software is a simple and easy to use program. Setup time was fairly quick. Just had to have the basic business info available. Definitely helped with the service being able to process the actual tax payments to include state. What do you dislike? So far there are no real cons except the normal I would like to pay less for the full service of having the software process and file my federal and state for less. I might look into exactly where and how to ...

Excellent online service for payroll

What do you like best? I like the ease in setting up. Everything is intuitive. Didn't require any assistance. Works slick! Handles direct deposit well. What do you dislike? Have not come across anything I don't like. Recommendations to others considering the product: If you're looking for a good payroll solution, this is it. What problems are you solving with the product? What benefits have you realized? Wanted a quick easy service to handle filing payroll taxes and ...

Excellent online service for payroll

What do you like best? I like the ease in setting up. Everything is intuitive. Didn't require any assistance. Works slick! Handles direct deposit well. What do you dislike? Have not come across anything I don't like. Recommendations to others considering the product: If you're looking for a good payroll solution, this is it. What problems are you solving with the product? What benefits have you realized? Wanted a quick easy service to handle filing payroll taxes and payroll reports.

Finally! a full service payroll solution at an amazing price.

What do you like best? First, the price is right. You get all the features you would expect from a full service payroll provider for a great monthly price. The software is easy to use and fairly intuitive. They are super responsive through phone support or chat. I love that they offer both. What do you dislike? The software has a few quirks: I hate that the date fields don't assume the current year for me. A small thing, but hey, you asked... Recommendations to others considering the ...

Finally! a full service payroll solution at an amazing price.

What do you like best? First, the price is right. You get all the features you would expect from a full service payroll provider for a great monthly price. The software is easy to use and fairly intuitive. They are super responsive through phone support or chat. I love that they offer both. What do you dislike? The software has a few quirks: I hate that the date fields don't assume the current year for me. A small thing, but hey, you asked... Recommendations to others ...