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Patreon - New SaaS Software

Patreon Reviews in September 2026: User Ratings, Pros & Cons

Empowering creators to thrive with fan support.

1.5

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Patreon Reviews & Ratings

1.5

Based on 517 ratings & 597 reviews

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Rating Distribution

Excellent

(47)

Very Good

(42)

Good

(12)

Poor

(14)

Terrible

(482)

Spotsaas Editor’s POV

Patreon is a membership and monetization platform built for creators who want predictable, recurring income directly from their audience. It works especially well for YouTubers, podcasters, artists, writers, and educators offering exclusive content, early access, or community perks. The platform handles payments, subscriptions, and member management, allowing ...Read more

Patreon pros and cons

  • Large, established platform with built-in audience trust

  • Supports multiple content formats (video, audio, posts)

  • Strong creator analytics and earnings visibility

  • Simple setup for tiers, benefits, and subscriber access

  • Less control compared to self-hosted membership sites

  • Discovery relies heavily on external audience traffic

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Showing 501-510 out of 597

M

Marc

02/01/20

1 out of 5

It's a scam

It's a scam! Stay away!

M

Marc

02/01/20

1 out of 5

It's a scam

It's a scam! Stay away!

L

Lewis

01/26/20

1 out of 5

The whole thing of being charged for…

The whole thing of being charged for the entire month regardless of what day in the month you subscribe is absolute BS.

L

Lewis

01/26/20

1 out of 5

The whole thing of being charged for…

The whole thing of being charged for the entire month regardless of what day in the month you subscribe is absolute BS.

A

AW

01/23/20

1 out of 5

Double charges if patrons sign up on 1st of month in their own timezone.

I wish I could give it no stars. Basically I'm a UK creator and my UK patron signed up in the 1st of the month in our country after deleting a pledge on the 28th of the previous month. Instead they upgraded my patron's pledge from the previous month and then charged him for the current month on the same day at the same time, all because my patron pledged on the 1st of the month OUR time, not their time. Even though all of our payment history says 1st of the month. And to make matters worse, ...

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A

AW

01/23/20

1 out of 5

Double charges if patrons sign up on 1st of month in their own timezone.

I wish I could give it no stars. Basically I'm a UK creator and my UK patron signed up in the 1st of the month in our country after deleting a pledge on the 28th of the previous month. Instead they upgraded my patron's pledge from the previous month and then charged him for the current month on the same day at the same time, all because my patron pledged on the 1st of the month OUR time, not their time. Even though all of our payment history says 1st of the month. And to make matters worse, ...

Read more

G

Gazz

01/20/20

1 out of 5

Creators avoid

Customer services don't respond. As a creator I came across a copyright theft issue. I notified Patreon and they ignored it. For a creator centred platform that's a big sin. I'm sure some of my money has disappeared, but in true Patreon style, they've not responded to my concerns. Creators avoid

G

Gazz

01/20/20

1 out of 5

Creators avoid

Customer services don't respond. As a creator I came across a copyright theft issue. I notified Patreon and they ignored it. For a creator centred platform that's a big sin. I'm sure some of my money has disappeared, but in true Patreon style, they've not responded to my concerns. Creators avoid

T.

Teyuna .Se

01/08/20

1 out of 5

Customer Service staff are unresponsive or poorly informed

Customer Service staff are unresponsive. It takes days to receive any response. Several times, the content of the response is that the problem is on my end, not theirs. Verification SMS sometimes don't happen at all, though the site says it is sending them when I try to log in. I get no email notice when they are going to "close the ticket," but when I follow up, they say, "oh, we closed that ticket," as an explanation for why the problem was not solved. For my last problem, they gave a pat ...

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T.

Teyuna .Se

01/08/20

1 out of 5

Customer Service staff are unresponsive or poorly informed

Customer Service staff are unresponsive. It takes days to receive any response. Several times, the content of the response is that the problem is on my end, not theirs. Verification SMS sometimes don't happen at all, though the site says it is sending them when I try to log in. I get no email notice when they are going to "close the ticket," but when I follow up, they say, "oh, we closed that ticket," as an explanation for why the problem was not solved. For my last problem, they gave a pat ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].