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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 801-810 out of 3426

A

Anonymous

05/01/18

4.5 out of 5

Great marketing automation tool

What do you like best? Easy to use, user-friendly, integration with Salesforce. What do you dislike? The tutorial could be better for people with no marketing background. What business problems are you solving with the product? What benefits have you realized? The integration with Salesforce has allowed me not to do double data entry, the marketing automation has enabled us to track prospects and website's visits.

A

Anonymous

04/30/18

4.5 out of 5

Good CRM, Hard to coordinate content

What do you like best? We use the Lead Scoring, Forms, and Email building most frequently, and the Forms and Lead Scoring are easy to use. What do you dislike? lack of customization in some areas of the Email creation What business problems are you solving with the product? What benefits have you realized? Pardot provides us with a way to email our customers, score and upload leads, and track lead activities.

A

Anonymous

04/30/18

4.5 out of 5

Good CRM, Hard to coordinate content

What do you like best? We use the Lead Scoring, Forms, and Email building most frequently, and the Forms and Lead Scoring are easy to use. What do you dislike? lack of customization in some areas of the Email creation What business problems are you solving with the product? What benefits have you realized? Pardot provides us with a way to email our customers, score and upload leads, and track lead activities.

A

Anonymous

04/27/18

5 out of 5

Great B2B marketing automation solution

What do you like best? Lead scoring is great, the functionality of linking together what used to be unknowns! What do you dislike? The setup, and how many people I need to get together to do so. IT, Admins, etc. Recommendations to others considering the product Get Pardot Support, at least while setting it up! What business problems are you solving with the product? What benefits have you realized? Who to call and when!

A

Anonymous

04/27/18

4 out of 5

Simplistic Marketing tool

What do you like best? the ease of use to create prospect lists and how easy it is to create an engagement flow What do you dislike? The reporting is not configurable out of the box. You have to buy a premium reporting feature to use the reporting correctly What business problems are you solving with the product? What benefits have you realized? Having a marketing platform connected directly into the Salesforce CRM. Having it all in one place is very beneficial to seeing the data ...

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A

Anonymous

04/27/18

4 out of 5

Simplistic Marketing tool

What do you like best? the ease of use to create prospect lists and how easy it is to create an engagement flow What do you dislike? The reporting is not configurable out of the box. You have to buy a premium reporting feature to use the reporting correctly What business problems are you solving with the product? What benefits have you realized? Having a marketing platform connected directly into the Salesforce CRM. Having it all in one place is very beneficial to seeing the data ...

Read more

A

Anonymous

04/27/18

5 out of 5

Pardot

What do you like best? I liked the compatibility with salesforceCRM What do you dislike? Number of emails allowed in sender, not great for mass marketing What business problems are you solving with the product? What benefits have you realized? Reaching to focus groups while keeping confidentiality among contacts

A

Anonymous

04/27/18

5 out of 5

Great B2B marketing automation solution

What do you like best? Lead scoring is great, the functionality of linking together what used to be unknowns! What do you dislike? The setup, and how many people I need to get together to do so. IT, Admins, etc. Recommendations to others considering the product Get Pardot Support, at least while setting it up! What business problems are you solving with the product? What benefits have you realized? Who to call and when!

A

Anonymous

04/27/18

5 out of 5

Pardot

What do you like best? I liked the compatibility with salesforceCRM What do you dislike? Number of emails allowed in sender, not great for mass marketing What business problems are you solving with the product? What benefits have you realized? Reaching to focus groups while keeping confidentiality among contacts

A

Anonymous

04/25/18

4.5 out of 5

Amazing tool for email marketing automation!

What do you like best? The best part of using Pardot is you have all marketing activities in one central dashboard, calendar, social, email. What do you dislike? The list uploading and management is a little bit confusing in the beginning. What business problems are you solving with the product? What benefits have you realized? Pardot has helped me automate and schedule my emails, social and marketing activities.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].