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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 761-770 out of 3426

A

Anonymous

07/05/18

1.5 out of 5

Not the bests

What do you like best? I like the integration with SalesForce and the email customization. What do you dislike? The support team is subpar, and the Marketing Automation is weak at best. Recommendations to others considering the product Go with a stronger platform like HubSpot and pay for their SalesForce integration for a better experience What business problems are you solving with the product? What benefits have you realized? Marketing Automation, email campaigns, online ...

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A

Anonymous

06/28/18

5 out of 5

Love Pardot!

What do you like best? Easy-to-use features with a colorful and useful UI. What do you dislike? Only works with Salesforce, would be nice to see them go OpenSource but understandable. Recommendations to others considering the product Lovely integration with our CMS software Salesforce. What business problems are you solving with the product? What benefits have you realized? It's allowed us to create dynamic HTML emails a lot easier and track them. From a coder's standpoint, the ...

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A

Anonymous

06/28/18

5 out of 5

Love Pardot!

What do you like best? Easy-to-use features with a colorful and useful UI. What do you dislike? Only works with Salesforce, would be nice to see them go OpenSource but understandable. Recommendations to others considering the product Lovely integration with our CMS software Salesforce. What business problems are you solving with the product? What benefits have you realized? It's allowed us to create dynamic HTML emails a lot easier and track them. From a coder's standpoint, the ...

Read more

A

Anonymous

06/27/18

3.5 out of 5

Easy to learn and comprehend email marketing system

What do you like best? Easy to pick up email marketing, especially if you have zero background experience. What do you dislike? There is no drop and drag options in the email template. Have to teach yourself a little bit of coding in order to tailor email templates What business problems are you solving with the product? What benefits have you realized? Email marketing problems are solved with Pardot.

A

Anonymous

06/27/18

3.5 out of 5

Easy to learn and comprehend email marketing system

What do you like best? Easy to pick up email marketing, especially if you have zero background experience. What do you dislike? There is no drop and drag options in the email template. Have to teach yourself a little bit of coding in order to tailor email templates What business problems are you solving with the product? What benefits have you realized? Email marketing problems are solved with Pardot.

A

Anonymous

06/27/18

5 out of 5

Love it

What do you like best? pardot is a beast and love being able to email seamlessly to our students and parents What do you dislike? it can be titious when setting up the list but onces that is in things are good to go Recommendations to others considering the product great tool for emailing and being able to collect reportable data. What business problems are you solving with the product? What benefits have you realized? emailing students and being able to report on the stats

A

Anonymous

06/27/18

5 out of 5

Love it

What do you like best? pardot is a beast and love being able to email seamlessly to our students and parents What do you dislike? it can be titious when setting up the list but onces that is in things are good to go Recommendations to others considering the product great tool for emailing and being able to collect reportable data. What business problems are you solving with the product? What benefits have you realized? emailing students and being able to report on the stats

A

Anonymous

06/05/18

2 out of 5

Fine Tool, but Terrible Technical Support

What do you like best? The engagement studio is a nice feature for email drip programs. Being owned by Salesforce is a nice benefit as well if you're an SFDC user, and I know they have plans to further integrate the tool with Salesforce. What do you dislike? There are definitely things I could complain about with the software but the biggest thing I want to focus on is my frustration with their technical support. We use multiple SaaS vendors for different aspects of our marketing and ...

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A

Anonymous

06/05/18

2 out of 5

Fine Tool, but Terrible Technical Support

What do you like best? The engagement studio is a nice feature for email drip programs. Being owned by Salesforce is a nice benefit as well if you're an SFDC user, and I know they have plans to further integrate the tool with Salesforce. What do you dislike? There are definitely things I could complain about with the software but the biggest thing I want to focus on is my frustration with their technical support. We use multiple SaaS vendors for different aspects of our marketing and ...

Read more

A

Anonymous

06/03/18

4.5 out of 5

Flexible System for B2B Marketing

What do you like best? integration into Salesforce CRM, easy user interface What do you dislike? quite complex to setup and learn (DNS and Email Settings What business problems are you solving with the product? What benefits have you realized? Personalized emails

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].