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9.4

SpotScore

Pardot

Pardot Reviews in October 2026: User Ratings, Pros & Cons

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4.01

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Pardot Reviews & Ratings

4.01

Very Good

Based on 1806 ratings & 3426 reviews

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Rating Distribution

Excellent

(1659)

Very Good

(1147)

Good

(354)

Poor

(161)

Terrible

(105)

Spotsaas Editor’s POV

Salesforce Marketing Cloud Account Engagement (formerly Pardot) is a marketing automation platform built for B2B teams already using Salesforce. Its integration with Salesforce connects sales and marketing data directly—lead tracking, nurturing, and conversion workflows pull from the same system. The platform handles email automation, lead scoring, segmentation, ...Read more

Pardot pros and cons

  • Full marketing suite covering automation, lead scoring, segmentation, and campaign execution.

  • Direct Salesforce CRM integration gives unified pipeline visibility across sales and marketing.

  • Drag-and-drop tools for landing pages and emails work without technical expertise.

  • Analytics and reporting let teams optimize campaigns and track performance.

  • Steep learning curve; custom branding and advanced features require technical expertise.

  • Pricing is prohibitive for small and mid-sized businesses.

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Showing 631-640 out of 3426

D

Daniel

09/11/18

5 out of 5

Seamless integration with Salesforce provides a lot of opportunities

PROS & CONS What are the best aspects of this product? The integration between Salesforce and Pardot has made it really easy to move leads to MQLs and Salesforce for conversion. Our team also likes the A/B testing features and rendering views for all platforms and devices Reporting, drip campaigns are also great. What aspects are problematic or could work better? It would be nice for Pardot to offer HTML that can coded by our designer within the platform. We had issues with customer ...

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A

Anonymous

09/04/18

4 out of 5

Pardot Review

What do you like best? Easy to configure and it's also easy to use once configured. Interface for drip marketing allows fast instant access to many features. What do you dislike? Not too much t dislike other than the fact that it's expensive. What business problems are you solving with the product? What benefits have you realized? We started our first e-mail drip campaign with Pardot. Before that we didn't do any marketing. Everything was done word of mouth. So we bought data.com ...

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A

Anonymous

09/04/18

4 out of 5

Pardot Review

What do you like best? Easy to configure and it's also easy to use once configured. Interface for drip marketing allows fast instant access to many features. What do you dislike? Not too much t dislike other than the fact that it's expensive. What business problems are you solving with the product? What benefits have you realized? We started our first e-mail drip campaign with Pardot. Before that we didn't do any marketing. Everything was done word of mouth. So we bought data.com ...

Read more

A

Anonymous

08/30/18

2.5 out of 5

It's the best system you can find but still needs work

What do you like best? I like how there is a system out there ready for businesses to be organized in an area that otherwise can be fairly messy. What do you dislike? I wish the system was a little more intuitive. There is a lot of time spent trying to backtrack and learn what has been happening in the system rather than making progress. What business problems are you solving with the product? What benefits have you realized? Lead Nurturing is what is being used for. It's nice ...

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A

Anonymous

08/30/18

2.5 out of 5

It's the best system you can find but still needs work

What do you like best? I like how there is a system out there ready for businesses to be organized in an area that otherwise can be fairly messy. What do you dislike? I wish the system was a little more intuitive. There is a lot of time spent trying to backtrack and learn what has been happening in the system rather than making progress. What business problems are you solving with the product? What benefits have you realized? Lead Nurturing is what is being used for. It's nice ...

Read more

A

Anonymous

08/30/18

4 out of 5

Helping us optimize and learn - great marketing automation software

What do you like best? Easy to use interface and analytics are helping us optimize our email and thought leadership campaigns and lead nurturing What do you dislike? More expertise/resources needed to help! Our team was small and had to try to figure out integrations ourselves. What business problems are you solving with the product? What benefits have you realized? Better targetting for our email marketing campaigns and for lead nurtiring and scoring.

A

Anonymous

08/30/18

4 out of 5

Helping us optimize and learn - great marketing automation software

What do you like best? Easy to use interface and analytics are helping us optimize our email and thought leadership campaigns and lead nurturing What do you dislike? More expertise/resources needed to help! Our team was small and had to try to figure out integrations ourselves. What business problems are you solving with the product? What benefits have you realized? Better targetting for our email marketing campaigns and for lead nurtiring and scoring.

A

Anonymous

08/29/18

4.5 out of 5

Great Marketing Automation Tool

What do you like best? How easy it was to manage sending mailers to customers at various frequencies. What do you dislike? The user interface could be better. Specifically sometimes menu's were confusing. What business problems are you solving with the product? What benefits have you realized? Maintaining contact with customers on marketing campaigns

A

Anonymous

08/29/18

4.5 out of 5

Great Marketing Automation Tool

What do you like best? How easy it was to manage sending mailers to customers at various frequencies. What do you dislike? The user interface could be better. Specifically sometimes menu's were confusing. What business problems are you solving with the product? What benefits have you realized? Maintaining contact with customers on marketing campaigns

A

Anonymous

08/22/18

1.5 out of 5

Very Weak and Outdated Platform

What do you like best? It's hard to find what I like about the platform after using so many others which are better. I cannot find any leg up on the competition other than that it syncs with Salesforce. But even then, it's via API. It's not native. It's a disappointment. What do you dislike? Where do I start? Outdated UI. The features offered are terrible: forms, landing pages, social publishing, etc. The email builder is garbage. The list goes on. Recommendations to others ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].