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PagerDuty - Incident Management Software

PagerDuty Reviews in September 2026: User Ratings, Pros & Cons

Streamline incident management with PagerDuty.

4.64

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PagerDuty Reviews & Ratings

4.64

Excellent

Based on 243 ratings & 258 reviews

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Rating Distribution

Excellent

(203)

Very Good

(54)

Good

(1)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with various applications, and ease of implementation. The software's scalability and reliability stand out, making it a valuable tool for organizations seeking efficient incident ...Read more

PagerDuty pros and cons

  • Real-time alerting system surfaces incidents quickly for faster response and resolution.

  • Interface is accessible and easy to navigate.

  • Integrates with a wide range of applications to support automation and workflow.

  • On-call scheduling supports continuous coverage and allows quick schedule overrides.

  • New users without training may struggle to use the full feature set effectively.

  • Marketplace has limited options for additional apps and connectors, which restricts some integrations.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].