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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 691-700 out of 914

SR

Savanna R

06/08/20

5 out of 5

We're able to track our prospects

SP

Sergio P

06/05/20

4.5 out of 5

Outreach - Sales support and more

What do you like best? Its operation is very simple and becoming a huge fan of UX layout, it appears you understand it all and it all speaks loudly. Planning meetings is helpful because the system synchronizes your and your team's calendars. Additionally you love the reality that you are able to test different messages in the system to see which ones work best. What do you dislike? There are lots of claims about communication features, such as difficulties importing CSV documents ...

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LF

Lauren F

06/04/20

4 out of 5

Outreach is a must for staying organized & quick with client engagement!

What do you like best? Creating sequences that allow me to quickly automate touch points for engaging with my clients. What do you dislike? That if I create a sequence, and from step 1 if I have 2 versions of a message to run with depending on the client, that I cannot select which message I want to go with for step 2. Additionally, if I could send mail merges via Outlook, synced w/ Salesforce, that would be amazing. Especially if I could select certain tagged contacts within an ...

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T

Tessa F

06/03/20

5 out of 5

Key Efficiency Tool for our Sales Team

What do you like best? Outreach has been a huge driver in efficiently keeping track of our day to day tasks as a team, our pipelines and eliminating unnecessary/unorganized navigation in our workflow. We are able to get more done and keep frequent communication with prospects without leaving anything off our radar. What do you dislike? Nothing I dislike. Sometimes there are lags or efficiency errors but these are not limiting. Recommendations to others considering the product: ...

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CC

Carolina C

06/02/20

4.5 out of 5

Una herramienta de rastreo en constante desarrollo.

What do you like best? La plataforma es fácil y agradable de usar. Me gusta la facilidad de uso y el hecho de que puedes crear secuencias y automatizar tareas específicas. El seguimiento de los compromisos por correo electrónico es genial porque puedes configurar detalles específicos para llegar a la gente, y estos detalles son muy aplicables a tus respuestas y correos electrónicos. En general, me gusta lo fácil que es de usar. Los increíbles beneficios que ofrece Outreach son poco ...

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RF

Raul F

06/02/20

4.5 out of 5

Outreach My assistant

What do you like best? It is good to have the ability to automate a great deal of physical labor. From sending and receiving emails to listening and making to phone calls, you will find a lot of things you are able to do with no email. I love the point that I can concentrate on what's major and make use of the solution to prioritize the work of mine. It's pretty responsive in time that is real and enables you to get updates What do you dislike? Email preparation could be confusing ...

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UI

User in Computer Software

06/02/20

4 out of 5

Streamline sales process

What do you like best? Ability to quickly get through calls and have them logged and recorded. What do you dislike? Sometimes calls don't record due to state laws. What problems are you solving with the product? What benefits have you realized? Eliminating time between calls by being able to quickly move one to another. More appointments scheduled and improving from recorded calls.

UI

User in Financial Services

06/01/20

3.5 out of 5

Prospecting & Client Contacts Made Easy

What do you like best? Ability to mass import prospects straight from Salesforce and send emails in a timed out sequence What do you dislike? glitchy at times, sometimes people are auto-opted out, even when they didn't opt out! Recommendations to others considering the product: Definitely worth a look. Great integration capabilities, and besides a few glitchy moments, has been a very reliable way for me to prospect, or keep in touch with clients. What problems are you ...

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UI

User in Computer Software

06/01/20

4.5 out of 5

User-friendly way to get in touch

What do you like best? I like that Outreach is easy to use. The interface is clean and I can always figure out what I need to do. Outreach has thought of everything from add-ons in G-Suite, to connecting to CRMs, to controlling outreach to contacts -- it is the most streamlined way to reach out to contacts. What do you dislike? I haven't found anything I dislike about Outreach yet What problems are you solving with the product? What benefits have you realized? Getting in ...

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IC

Italo C

05/28/20

4.5 out of 5

Outreach

What do you like best? It's an easy and great to make use of platform. I love the ease of use as well as the capability to produce sequences to automate certain tasks. The email engagement tracking feature is fantastic since you are able to set certain details to attain the individuals that are very applicable to your responses and emails. Overall, I love the ease of use. What do you dislike? We'd love the perspective to be sorted by company or even alphabetically. ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].