Outreach Reviews in June 2026: User Ratings, Pros & Cons

Good when it works

What do you like best? Automatically logs into Salesforce Gmail plug in is robust — can easily pull in sequences, templates, contact, that then update in Salesforce What do you dislike? Can take a while to load in Gmail Doesn't always show tracking of emails Get email responses even though Outreach shows messages as unread What problems are you solving with the product? What benefits have you realized? Send emails out faster Cold outreach is more efficient ...

Great for Prospecting

What do you like best? I use Outreach primarily for prospecting, and my favorite feature is that is shows when someone has opened, or clicked on any links in your emails. It makes it extremely helpful when following up to see if you were able to reach them before. What do you dislike? Nothing in particular, sometimes the dashboard is a bit overcrowded with too much information. I also wish that my notes for each contact were more easily accessible. What problems are you solving ...

The website is super helpful for work but at times does make it difficult to get work done.

What do you like best? I like that it does keep me organize and makes it easier for me to get work done. It helps when it comes to reaching out to multiple people at a time while also being able to keep track of who I am calling. What do you dislike? At times it does work slowly or act up in the sense that I can't add people to sequence or it won't connect when I am trying to call Recommendations to others considering the product: It is most definitely worth using ...

Outreach Review

What do you like best? Ease of setting up sequences, follow up tasks, and having a software that is doing the prospecting for me. What do you dislike? sometimes can get caught in spam filters, can look like a marketing email when you want it to look like a personal email. What problems are you solving with the product? What benefits have you realized? reaching multiple prospects and using different sequences for unique circumstances.

Scheduling messages to be sent at a certain time.

What do you like best? Automatic sequencing is very useful when searching for activity and the ability to schedule specific dates, times and intervals. It provides you much more control. You can track your navigation, open and click, and multiple checkboxes for tasks, combined with the fact that Gmail integration as well as an automatic tracking feature and writing is excellent. What do you dislike? Its schedule feature delays the delivery of specific emails you need to send ...

Robust Sales Engagement Tool

What do you like best? Automation on the outreach tool is very good What do you dislike? Filtering is not detailed on the tool prospect page What problems are you solving with the product? What benefits have you realized? My team uses Outreach as a sales engagement platform. They do calls and send automated emails using Outreach

Can't live without it

What do you like best? Automated follow-ups, everything in one place, organized tasks, collaboration, scheduling emails to go out later What do you dislike? Since I rely on this for all of my outreach, it's a huge blocker when it's down. There's SOO many customizations for rulesets and schedules, it gets a bit overwhelming when first looking at it. Recommendations to others considering the product: I'd recommend scheduling a demo and making sure it has everything your team ...

Useful for Automation and Tracking

What do you like best? The automation of sequences is very helpful when it comes to campaign prospecting, being able to schedule by a specific date and time or interval gives you more control. This paired with the ability to track views, opens and clicks, as well as the flagging of people who open more than once with a task, makes prioritisation of tasks easier when prospecting large numbers. The integration with Gmail and automatic tracking and recording of emails is a great benefit. ...

Great top of funnel tool

What do you like best? Integration into Salesforce and Outlook makes the tool soo much more valuable What do you dislike? cant get into some of the very finite details around call scheduling What problems are you solving with the product? What benefits have you realized? things I was doing manual are now all automated yet still come from me I've gotten soo much time back

Outreach hace que la parte manual del proceso de venta sea más automatizada.

What do you like best? ¡Hay tantas cosas que amar en Outreach! Algunas de mis características favoritas son una lista de cosas para hacer al principio del día y el correo electrónico de alguien más con la opción de resaltar cuando no has contestado. Me recuerda la capacidad y habilidad de resumir rápidamente los correos electrónicos frecuentes con "recortes" Ahora tengo esta herramienta que no puedo vivir sin ella. What do you dislike? Honestamente, no hay muchos momentos incómodos ...