Outreach Reviews in June 2026: User Ratings, Pros & Cons

A massive thanks to Openreach

A massive thanks to Openreach for dealing with and fixing a faulty line in to our school intruder alarm system. A special mention to the engineer who arrived swiftly and worked tirelessly in the freezing cold, thank you 5*. Case 14174493.

Very Helpful Tool

What do you like best? so far this system has been great in speeding up my activity. Just being able to have a system that really shows you exactly what it is you need to do. I've added clients to my sequence and from there it tells me when I need to make a call or will even send automated emails out for me instead of me having to do it. I love that if I need to remove a client then I can with a simple click of a button. What do you dislike? So far I only don't like that my ...

Outreach has helped me reach more quality prospects with less effort

What do you like best? Outreach is easy and intuitive to use. I love that you can customize prospecting sequences. I have different sequences that I use depending on which campaign captured the prospect. What do you dislike? It's a bit clunky to switch lead ownership. It's also not great at starting and stopping sequences. Recommendations to others considering the product: I would recommend using Outreach What problems are you solving with the product? What benefits ...

Sales made simple

What do you like best? Outreach takes the guess work out for you. If you want to know if someone opens your email, clicks a link you've embedded -- outreach can handle it. Now I can really know if someone is ghosting me or not! What do you dislike? I'd love to have a little more visibility on how long someone views an email and if they forwarded the email to another person. What problems are you solving with the product? What benefits have you realized? Outreach helps me ...

Confusing even after some experience

What do you like best? I like the texting feature via outreach best What do you dislike? I think the sequences can be confusing to understand Recommendations to others considering the product: Look into every detail to understand sequences What problems are you solving with the product? What benefits have you realized? We mostly use it to text clients

Outreach has been a came changer for ourbusiness

What do you like best? Outreach is an incredible tool. Right from the start, it can help transform the way you manage leads What do you dislike? Because there is so much it can do, it can be pretty intimidating to get onboarded. Recommendations to others considering the product: If you plan to buy, be sure to get the onboarding support. What problems are you solving with the product? What benefits have you realized? Overall lead management. It's helping to solve ...

An important tool for marketing

What do you like best? I love the simplicity of integration with SalesForce, and the fact that I can easily and quickly program and perform tasks related to email and phone calls. I am also a great supporter of Linkedin integration because once I have registered with SalesForce, I can easily send login requests and maybe even communications and help save them to my contact list, whether the integration is not perfect or not. What do you dislike? I often have difficulties with ...

Outreach allows sales teams to scale their efforts in ways other just don't!

What do you like best? Outreach is extremely flexible in its ability to provide personalized outreach at scale. I have used another platform Salesloft that was very rigid and difficult to adapt on the fly. Outreach allows for tons of added perks - integrating with Gmail, flexible tagging system, analytics for multiple breakdowns of team performance, experiments / AB testing. Outreach is easy enough a cave man could do it but also sophisticated enough that a sales scientist can postulate ...

Best Sales platform I've ever used!

What do you like best? The consultative QBR's, best practices and ongoing omni-channel support. What do you dislike? There's so much functionality, it can be overwhelming at times. Recommendations to others considering the product: Keep it simple with your set up! too much content = overwhelmed sales people. What problems are you solving with the product? What benefits have you realized? Making our sales people efficient and consistent with communications. We've ...

Outreach Review