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9.4

Spot Score

Outreach - Sales Engagement Software

Outreach Reviews in June 2026: User Ratings, Pros & Cons

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

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Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

Spotsaas Editor’s POV

Outreach has garnered high praise from users for its intuitive interface and comprehensive features aimed at enhancing sales activities. Users appreciate the ease of setting up sequences and custom journeys, making prospect and customer interactions efficient and personalized. The platform's user-friendliness and seamless workflow organization have been ...Read more

Outreach pros and cons

  • Easy to set up and use, with customizable journeys for prospects and customers.

  • Great support team that proactively helps fix issues and is responsive.

  • Intuitive workflow organization and user-friendly interface.

  • Simple setup and ease of use for both admins and reps.

  • Intimidating richness of features for newcomers without proper support.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 531-540 out of 914

AU

Anonymous User

09/16/21

5 out of 5

"Sales Operations Manager"

What do you like best about Outreach? Managing the entire outbound and top-of-funnel lead generation process. What do you dislike about Outreach?

AU

Anonymous User

09/15/21

5 out of 5

"Best automation tool out there"

What do you like best about Outreach? Effortless automation. Makes life easier. What do you dislike about Outreach?

JB

Jameson B

09/15/21

5 out of 5

"Great marketing tool for medium to enterprise level companies"

What do you like best about Outreach? Since I've been using Outreach for roughly four years, I've seen them grow the interface to be better and better. The robust token system has been dramatically expanded over time, making it better and better for sending automated emails on a more extensive basis. One of the best features of sequences is the amount of things they've allowed to be added as tasks. You can add calls, emails, linkedin invites, etc. An aspect of the tool that I have only ...

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NC

Nik C

09/15/21

5 out of 5

"Excellent Tool for Automation and Sequencing"

What do you like best about Outreach? As an Admin, I like the ability to set different levels of user permissions so that some can only take actions like sequencing Prospects. In contrast, more experienced users can have additional permissions to create Sequences. But I maintain the ability to 'activate' the sequence so that there is still a review process.

AU

Anonymous User

09/15/21

5 out of 5

"Great for Personalization at Scale"

What do you like best about Outreach? Most Helpful -The ability to customize workflows to include automatic/manual steps.

AU

Anonymous User

09/15/21

5 out of 5

"Great platform with all the functionality you need"

What do you like best about Outreach? Really love the Outreach platform - has all the functionality we need to be a productive outbound sales team What do you dislike about Outreach?

AU

Anonymous User

09/15/21

5 out of 5

"Great sales tool to stay in front of top prospects and clients"

What do you like best about Outreach? Ease of use and ability to reach out to a large group instantly. What do you dislike about Outreach?

AU

Anonymous User

09/14/21

5 out of 5

"RecVue’s Use"

What do you like best about Outreach? Ability to sequence in the masses! The to-do list is also very helpful. What do you dislike about Outreach?

KI

Kristin Ides D

09/14/21

5 out of 5

"Best in class for sales outreach by far"

What do you like best about Outreach? Outreach streamlines and simplifies the complicated workflows of Salesforce or other CRM platforms. It gives you just the features you need to focus on getting sequences and responses done and out the door, and then syncs everything back to your CRM so you have a complete record of activity. Deliverability is super high since it goes through your Outlook. It's also really easy to send as other users in your org on their behalf, and manage a ton of users ...

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TA

Thomas A

09/14/21

5 out of 5

"Must have for any Modern Sales Development Team"

What do you like best about Outreach? Outreach enables me to scale processes and better enable my team. From providing a framework to build sequences, automating pieces of work through triggers, or the integrations to all the platforms my team uses, Outreach is a must-have for any modern sales development team.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].