Otter.ai Reviews in May 2025: User Ratings, Pros & Cons

"Versatile Tool for Training, Legal Transcripts, & Minute Taking"

What do you like best about Otter.ai? I like how the transcript separates the discussion into paragraphs based on recognizing different speakers instead of spitting out an enormous block of text. The editing features are also very intuitive for correcting any transcription errors.

"Easy-to-use software that transcribes very accurately"

What do you like best about Otter.ai? Otter is INCREDIBLY easy and offers a plethora of benefits. We use it to transcribe videos so we can add closed captioning. The upload function is very helpful because I can upload a recorded video and do other work while Otter transcribes it.

"Great solution to recording and transcribing meetings"

What do you like best about Otter.ai? what I like most about the product is that it syncs with google calendar meetings and the extension makes it easy to record meetings

"Awesome for Customer Development Interviews"

What do you like best about Otter.ai? I like that it transcribes voice to text very accurately and is easy to use. Helps a lot when doing customer research. What do you dislike about Otter.ai?

"Amazing"

What do you like best about Otter.ai? It is a fantastic replacement for note-taking in Zoom meetings. While not perfect, it certainly gets most of what's said, with some quirky little errors which are generally easy to spot

"Quick and cheap survey transcription service"

What do you like best about Otter.ai? I like how little the subscription costs for what you get -- while it isn't perfect transcription, Otter frequently surprises me with how strong it is able to pick up on recordings' audio.

"Essential to the Qualitative Research process"

What do you like best about Otter.ai? I like the ability to upload recordings and have them transcribed. I only had to make minor changes to my transcript. This feature saved me so much time and effort in the data collection and analysis process.

"Not able to use this service + obscure predatory practices"

What do you like best about Otter.ai? It had great "promise" of integrating with Zoom to automate my transcription process. What do you dislike about Otter.ai?

"Otter transcription"

What do you like best about Otter.ai? Integration with Zoom and Google Meet can be set up to be automatic. What do you dislike about Otter.ai?

"Otter AI is Close BUT It Lacks the Human Touch"

What do you like best about Otter.ai? Otter.ai is best for quick transcriptions that are straightforward without industry terminology, where the software cannot identify what is being referred to.