Oracle Field Service Cloud Reviews in May 2025: User Ratings, Pros & Cons

"Could be a useful tool for large companies"

What do you like best about Oracle Field Service Cloud? It will shoot out a report for you in one minute. It organizes field data, and lets you have your own company's template - that is, if you get anyone from Latista to stay on your team long enough. What do you dislike about Oracle Field Service Cloud? We are ignored by tech services and also treated very poorly (rude emails, never get called back after leaving voicemails, so basically non-existent tech support or customer service) by ...

"Could be a useful tool for large companies"

What do you like best about Oracle Field Service Cloud? It will shoot out a report for you in one minute. It organizes field data, and lets you have your own company's template - that is, if you get anyone from Latista to stay on your team long enough. What do you dislike about Oracle Field Service Cloud? We are ignored by tech services and also treated very poorly (rude emails, never get called back after leaving voicemails, so basically non-existent tech support or customer service) by ...

"Oracle user"

What do you like best about Oracle Field Service Cloud? It is intuitive, once you understand the process flow. We run a program that integrates SAP with Oracle. When order programs are being updated, Oracle is constantly running in the background. This keeps routine processes such as invoicing simple and continuous. What do you dislike about Oracle Field Service Cloud? If you make a mistake, it isn't easy to correct. Due to the multi layer process, automation can quickly cause errors. What ...

"A great program"

What do you like best about Oracle Field Service Cloud? It is very helpful and easy to navigate. What do you dislike about Oracle Field Service Cloud? No bad complaints so far after 3 years of using it What problems is Oracle Field Service Cloud solving and how is that benefiting you? Reviewing calls, providing excellent customer service to customers.

"Good user friendly program"

What do you like best about Oracle Field Service Cloud? I like how easy it is to use and the layout. What do you dislike about Oracle Field Service Cloud? I've had it force close on me a few times What problems is Oracle Field Service Cloud solving and how is that benefiting you? I work in customer service for a finance company and this program makes it easy to help people.

"Oracle- 6 levels of hell"

What do you like best about Oracle Field Service Cloud? It is somewhat organized, I appreciate being able to find the incidents I need fast and without too much work. What do you dislike about Oracle Field Service Cloud? However, having to submit incidents is a different story, very time consuming. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Not having to type everything out.

"Oracle "

What do you like best about Oracle Field Service Cloud? I use oracle for time cards mostly. It’s basic. What do you dislike about Oracle Field Service Cloud? It’s a little old school looking. I’d prefer a better looking platform. Recommendations to others considering Oracle Field Service Cloud: The efficiency of the timecard online is way more beneficial What problems is Oracle Field Service Cloud solving and how is that benefiting you? Timesheets are dome here. It’s easy to do it all ...

"Oracle Field"

What do you like best about Oracle Field Service Cloud? I love that it’s a system that is very simple to adjust and never have trouble following it. What do you dislike about Oracle Field Service Cloud? There is nothing that I dislike about Oracle at all I love everything about it What problems is Oracle Field Service Cloud solving and how is that benefiting you? It provides everything that I need to do my job and never have to worry about it failing me

"Decent software "

What do you like best about Oracle Field Service Cloud? It’s easy to access, makes using my job easy What do you dislike about Oracle Field Service Cloud? Sometimes moves slow when trying to login What problems is Oracle Field Service Cloud solving and how is that benefiting you? Seeing schedules, availability

"The product is very good compared to others we have used"

What do you like best about Oracle Field Service Cloud? Reliable, easy to navigate, works well with other systems What do you dislike about Oracle Field Service Cloud? They system works well and has a lot of good features. We use it for work management and at times it seems the routing function could do a better job What problems is Oracle Field Service Cloud solving and how is that benefiting you? It provides job routing and management