Oracle Field Service Cloud Reviews in May 2025: User Ratings, Pros & Cons

"Fantastic Software, When It Works"

What do you like best about Oracle Field Service Cloud? OFSC was a great product for me to use, when it worked. We used to schedule our daily service tickets out. All of the customers information was uploaded and easily accessible. Same with the job details and the products used. We also had the ability to track, in real time, our drive. This helped provide timeline updates on the fly. What do you dislike about Oracle Field Service Cloud? There would be several times where the software ...

"Review"

What do you like best about Oracle Field Service Cloud? I use this program for invoicing and clearing out issues with orders that tge customer has issues paying on. I like that it keeps track of notes, times, and users for the invoices throught the years What do you dislike about Oracle Field Service Cloud? At least for my system, i cannot update java at all or the program wont work What problems is Oracle Field Service Cloud solving and how is that benefiting you? I like the benefit of all ...

"Review"

What do you like best about Oracle Field Service Cloud? I use this program for invoicing and clearing out issues with orders that tge customer has issues paying on. I like that it keeps track of notes, times, and users for the invoices throught the years What do you dislike about Oracle Field Service Cloud? At least for my system, i cannot update java at all or the program wont work What problems is Oracle Field Service Cloud solving and how is that benefiting you? I like the benefit of all ...

"Great product"

What do you like best about Oracle Field Service Cloud? I like the fact that it's very user friendly and I can keep my HR and benefit information in a organized manner. What do you dislike about Oracle Field Service Cloud? I honestly don't have any thing that I dislike about this product. What problems is Oracle Field Service Cloud solving and how is that benefiting you? I can look up my benefits information and compensation information using this product.

"My Review Of Service Cloud"

What do you like best about Oracle Field Service Cloud? The reporting within the product can be pretty useful once you understand the table structure. I was able to customize real-time reports for each team based on their unique KPI's. What do you dislike about Oracle Field Service Cloud? There was not alot of support or documentation from Oracle. I learned the background structure of the product through Googling how other users were creating their reports. Recommendations to others ...

"Above-average product"

What do you like best about Oracle Field Service Cloud? I think the concept is really good. A Lot if potential. What do you dislike about Oracle Field Service Cloud? I personally felt that the user interface was a little clunky. Recommendations to others considering Oracle Field Service Cloud: Be patient. Once you figure out the system, it’s fine. What problems is Oracle Field Service Cloud solving and how is that benefiting you? Increased efficiency, decent productivity improvement.

"Great ideas, poor performance"

What do you like best about Oracle Field Service Cloud? The ability to see your scheduled route 10 days in advance. What do you dislike about Oracle Field Service Cloud? The countless bugs in the system, rerouting calls do not stay routed the way you'd like them, part search function will time out looking for parts locking you out of the part number entry box. Recommendations to others considering Oracle Field Service Cloud: Wait until all the bugs are worked out. It is a powerful and ...

"orcale field service cloud review"

What do you like best about Oracle Field Service Cloud? The best part of this software is having accurate customer history all in one place. This makes it much easier to access information to deliver the best solutions. What do you dislike about Oracle Field Service Cloud? I wasn't familiar with API so it took awhile to get used to and be comfortable with. Recommendations to others considering Oracle Field Service Cloud: This has been great and helpful so far. What problems is Oracle Field ...