Oracle Field Service Cloud Reviews in May 2025: User Ratings, Pros & Cons

"Complicated and limited features"

What do you like best about Oracle Field Service Cloud? Easy to locate categories of information and to find where things are listed. What do you dislike about Oracle Field Service Cloud? I think the way categories are oeganized and all of the options and filters required to find needed information is needlessly conplicated and a bit tedious. I feel limited in what i am able to search and feel as though i have to go through a lot og listed options in order to get the result I want. Being ...

"Complicated and limited features"

What do you like best about Oracle Field Service Cloud? Easy to locate categories of information and to find where things are listed. What do you dislike about Oracle Field Service Cloud? I think the way categories are oeganized and all of the options and filters required to find needed information is needlessly conplicated and a bit tedious. I feel limited in what i am able to search and feel as though i have to go through a lot og listed options in order to get the result I want. Being ...

"No problems"

What do you like best about Oracle Field Service Cloud? Not experienced with Oracle software but I use to access an oracle built backoffice What do you dislike about Oracle Field Service Cloud? Nothing to note at the moment. Great software What problems is Oracle Field Service Cloud solving and how is that benefiting you? We use Oracle as a backoffice method.

"No problems"

What do you like best about Oracle Field Service Cloud? Not experienced with Oracle software but I use to access an oracle built backoffice What do you dislike about Oracle Field Service Cloud? Nothing to note at the moment. Great software What problems is Oracle Field Service Cloud solving and how is that benefiting you? We use Oracle as a backoffice method.

"Great software minor malfunctions"

What do you like best about Oracle Field Service Cloud? The best part of the product is for ticketing it is very easy to upload and easy to access. Allows you to add many details and track the progress. What do you dislike about Oracle Field Service Cloud? The major problem that I found is when looking into a ticket it would be hard to load the details of the ticket for the client. Recommendations to others considering Oracle Field Service Cloud: Make sure you have the details of the ticket ...

"Great software minor malfunctions"

What do you like best about Oracle Field Service Cloud? The best part of the product is for ticketing it is very easy to upload and easy to access. Allows you to add many details and track the progress. What do you dislike about Oracle Field Service Cloud? The major problem that I found is when looking into a ticket it would be hard to load the details of the ticket for the client. Recommendations to others considering Oracle Field Service Cloud: Make sure you have the details of the ticket ...

"Functional Software that could use a facelift"

What do you like best about Oracle Field Service Cloud? Oracle Field Service Cloud does a great job of monitoring and tracking people and progress and showing users patterns and predictives based on the data collected. What do you dislike about Oracle Field Service Cloud? The main problem that I have with Oracle Field Service Cloud is that while it offers some of the best information and usable metrics, it looks outdated. The menus and options are pretty intuitive, but there is overlap on ...

"Oracle program review"

What do you like best about Oracle Field Service Cloud? You can write detailed programs in the Oracle database and it runs very quickly! What do you dislike about Oracle Field Service Cloud? Because it is vastly growing, it’s difficult to keep up with updates. Recommendations to others considering Oracle Field Service Cloud: It’s a great program and very efficient. Give it a try! What problems is Oracle Field Service Cloud solving and how is that benefiting you? Oracle helps lower IT costs ...

"Oracle program review"

What do you like best about Oracle Field Service Cloud? You can write detailed programs in the Oracle database and it runs very quickly! What do you dislike about Oracle Field Service Cloud? Because it is vastly growing, it’s difficult to keep up with updates. Recommendations to others considering Oracle Field Service Cloud: It’s a great program and very efficient. Give it a try! What problems is Oracle Field Service Cloud solving and how is that benefiting you? Oracle helps lower IT costs ...

"Fantastic Software, When It Works"

What do you like best about Oracle Field Service Cloud? OFSC was a great product for me to use, when it worked. We used to schedule our daily service tickets out. All of the customers information was uploaded and easily accessible. Same with the job details and the products used. We also had the ability to track, in real time, our drive. This helped provide timeline updates on the fly. What do you dislike about Oracle Field Service Cloud? There would be several times where the software ...