OptinMonster Reviews in September 2026: User Ratings, Pros & Cons

We love exit intent in OptinMonster

We love the exit intent features on OptinMonster, it has allowed us to increase our conversion and grow our list. I will definitely recommend to any one needing to get more leads.

I was skeptical about OptinMonster. I was wrong. It works and works well!

I am skeptical of marketing claims, and was very skeptical when I first used OptinMonster for our company. I (like most people) never cared much for pop-ups and web page countdown timers, and so didn't see their use in our company's web pages. But, because of the success stories, I wanted to Give OptinMonster a try.The OptinMonster system gives you a lot of tools besides just pop-ups, many of which are less intrusive. You can also do A/B testing to see what works and what doesn't. There is ...

Thorough and easy-to-understand answers to problems

What do you like best? The technical support is great. Setting up the logic behind campaigns can get confusing. And, if it's wrong, your results/conversions will suffer. Something as simple as the difference between OR and AND in the logic can really hurt you. On more then one occasion I had this set up incorrectly for my desired outcome and the OptinMonster support team showed me how to fix the logic problems and why. Explaining why is important, so I don't make the same mistake again. ...

Almost what I expected

What do you like best? The Google Analytics integration is amazing. It makes it so much easier to keep track of how my lead gen popups (and bars) are performing. What do you dislike? The testing process is a bit cumbersome. I have to set it up on my website, put it live and only after I can actually test it "properly". there should be some sort of draft mode. What problems are you solving with the product? What benefits have you realized? It helps me be more targeted and ...

Great for bloggers, nobody else, especially not SaaS

What do you like best? The support. Some really good people in that team. Exit Intent popups are the second. What do you dislike? Everything else. - Form fields: They ONLY allow you to collect Fullname, Email, Phone. That's it. I've never worked at any SaaS firm that would accept that. You can't even add custom fields. If you do, you NEED to know how to code. Also, once you add custom fields, NONE of the other features you paid for work. so, you can't use a success screen, ...

1+ year customer, fully satisfied

What do you like best? You know when you reach out to customer service and you dread it because you know 90% chance you are wasting your time and you're better off just not using that functionality until you have the time to learn and impliment it? Not here. Their customer service is A+, not to mention this product is solid and never, not once given me an issue. What do you dislike? Nothing. Seriously, nothing. I guess if it was free that would make it perfect :D But happy to pay ...

Optins Made Easy

What do you like best? It's so simple to create and add an optin to your website. Templates are great and the new template builder makes it easy to build an eye-catching pop-up. I've used OptinMonster for 4 years, and they're always innovating new and better ways to capture leads from your website. What do you dislike? I can't think of any dislikes. Love using the tool. What problems are you solving with the product? What benefits have you realized? We've been able to ...

good results but difficult implementation

What do you like best? i like that optinmonster allows you to create beautiful overlays. What do you dislike? actually setting up the overlays are really difficult. the user interface is not up to snuff What problems are you solving with the product? What benefits have you realized? it increases lead generation and keeps people in our papers for longer

Great Customer Service, Great Product

What do you like best? I love using OptinMonster to acquire email addresses. The tool is easy to use and works. I have a Wordpress based website and Optin Monster makes it easy to get their service up and running on that platform. One of the best parts is you can go from signing up to having the program running in a matter of almost minutes. It doesn't take very long. What do you dislike? There's not a lot to dislike, honestly. I have had a great experience with this product. ...

Great software to use to generate leads

What do you like best? OptinMonster allows visitors to make informed decisions based on their search on your website. They can be interested in something that you offer that may not necessarily be noticed their first visit. OptinMonster has allowed me to generate leads for my clients. What do you dislike? It can slow down your website using another plugin from Wordpress but I feel that it is worth it since it allows potential leads to be streamlined into our sales funnel. What ...