OptinMonster Reviews in September 2026: User Ratings, Pros & Cons

The Service Works, MAJOR Issues With Billing

I have been using OptinMonster for a little over a month. First, the service has worked. It has almost tripled my email opt-ins. It's easy to use and customize to how you want it to look. Simply put, it works. HOWEVER, I've had major issues with the billing. They do nickel and dime you for every little feature. Which is annoying, but a common feature these days in companies. But my big issues are with them charging me a different amount then what was agreed too. When I upgraded my account ...

This was simple and to the point.

This was simple and to the point. If i have any questions in the process i will consult with you but so for you deserve the 5 star rating. Thank you for your free service.Kind regards, Helen Timms and 4everbalance.com

Asia Johnson website

Thank for to my coming website

OptinMonster is a Nice tool to use in your website

What do you like best? Most used feature here in our team is Create Campaign like "popup on exit intention" or visual intervention when scroll when leads visits more then 5 pages... (criteria/triggers feature) And other examples.. Is a incredible tool to explore visual widgets for visitors with criterios What do you dislike? More custom modules that I can insert html/javascript/css "standlone" inside a widget (like a exit popup with a thirt party chatbot inside) What ...

The best form builder for WordPress

OptinMonster was a great form builder to begin with. But with the new 2.0 WordPress plugin it has become even better. The plugin can be used to view & edit existing campaigns, and even create new ones. All from within WordPress.

I've been implementing some popups and…

I've been implementing some popups and slider ads using OptinMonster. I have to say, this Saas is absolutely outstanding.The interface is easy to use, the targeting functionality is super granular and easy to understand, and the layout templates are a great help. Well done OptinMonster!

Garbage Service - Not worth the price

I didn’t bother using it for more than a day. OmniSend is strictly better for a fraction of the price and works better. OptinMonster is just a budget email service with awful features and garbage customer service. Wish I could get my money back

They make me select a star so that's…

They make me select a star so that's why they have a 1, not a 0, which is what they should have. Atrocious customer service. Shady as ****. I enrolled in their service when purchasing a website, never actually used it because I found a better option and then tried to cancel it. Their website *does not work*. You fill out contact forms and never hear back from anyone. You try their help chat and get told to fill out a form and that they can't help you despite being, you know, *a help ...

Nailed it

Nailed it - best thing i've used in terms of UX experience for a while - got going in 30 mins with what i wanted and it's working great. Worth the money

They were very helpful

They were very helpful, I am a first time user.