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9.0

Spot Score

Opsgenie - Incident Management Software

Opsgenie Reviews in May 2025: User Ratings, Pros & Cons

Reduce downtime with intelligent incident management.

4.5

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Starts from $9/User/Month when Billed Yearly, also offers free forever plan

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Opsgenie Reviews & Ratings

4.5

Very Good

Based on 213 ratings & 123 reviews

Rating Distribution

Excellent

(99)

Very Good

(22)

Good

(1)

Poor

(1)

Terible

(0)

Expert's Review

Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more

Opsgenie pros and cons

  • Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.

  • Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.

  • Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.

  • Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.

  • Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.

  • Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.

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