9.0
Spot Score
Opsgenie Reviews in June 2026: User Ratings, Pros & Cons
Reduce downtime with intelligent incident management.
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Starts from $9 / User / Month when Billed Yearly, also offers free forever plan
Opsgenie Reviews & Ratings
Spotsaas Editor’s POV
Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more
Opsgenie pros and cons
Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.
Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.
Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.
Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.
Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.
Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.
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Showing 121-123 out of 123
JR
Jeff R
12/01/17
Experience has been great, very fast notifications and the app is very easy to work with.
What do you like best? The configuration options allow for maximum flexibility. The application on android and iOS is very simple and fast to act with minimal touches. What do you dislike? Escalation policies, stakeholders and mass notifications/templates could be more clear. What problems are you solving with the product? What benefits have you realized? OpsGenie is our alerting platform for both our customer support resources and our operational team resources. Having ...
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JB
Joseph B
12/01/17
Solution to my several of my problems.
What do you like best? Adaptability and ease of intergration with other systems. What do you dislike? Nope. Nothing. Can't think of a thing. Fits everything our team needs. Recommendations to others considering the product: Be ready to be held accounted for. The ledger of OpsGenie is useful tracking time to action. What problems are you solving with the product? What benefits have you realized? Single source of truth for team all call resource. Alerting the right team based ...
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UI
User in Internet
12/01/17
An easy to use and reliable on-call tool.
What do you like best? I love how easy it is to send alerts and define new ones programatically. De-duplication is also great. What do you dislike? I struggle with the UX on mobile sometimes (being unable to find who is going to be on call next and adding future overrides) What problems are you solving with the product? What benefits have you realized? OpsGenie fully supports our on-call rotation and it would've been near impossible to maintain our platform up and running without it.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].