9.0
Spot Score
Reduce downtime with intelligent incident management.
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Starts from $9/User/Month when Billed Yearly, also offers free forever plan
Opsgenie has garnered significant positive feedback in the past 12 months, highlighting its key strengths in incident management and on-call scheduling. Users appreciate its ease of use, efficient automation of incident processes, and the ability to configure notifications through various channels such as SMS, calls, and emails. The product excels in streamlining ...Read more
Automates incident processes, ensuring alerts are managed and assigned correctly without manual intervention.
Efficient monitoring and management of production and development servers, with customizable templates and alert notifications.
Easy setup for on-call rotations and notifications via various channels like SMS, call, and email.
Provides integrations with various platforms, allowing for custom notification strategies and alarm analysis.
Potential complexity for newcomers due to the richness of features and customization options, may require proper support for effective utilization.
Limited availability in the Marketplace for advanced apps and connectors, restricting the scope for additional functionalities.
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UI
User in Internet
12/01/17
An easy to use and reliable on-call tool.
What do you like best? I love how easy it is to send alerts and define new ones programatically. De-duplication is also great. What do you dislike? I struggle with the UX on mobile sometimes (being unable to find who is going to be on call next and adding future overrides) What problems are you solving with the product? What benefits have you realized? OpsGenie fully supports our on-call rotation and it would've been near impossible to maintain our platform up and running without it.
UI
User in Information Technology and Services
12/01/17
Solid service
What do you like best? Easy to use, heaps of integrations. Cheaper than alternative systems What do you dislike? Phone integration is expensive. We’ve experienced occasional outages with the heartbeat system What problems are you solving with the product? What benefits have you realized? Get notified of outages and urgent requests
AI
Administrator in Computer Software
12/01/17
Opsgenie made us happy again
What do you like best? We are a company who is growing fast and our alerts system wasn't able to keep up. Opsgenie has a system that reasonably easy to implement and has made our department much happier with me. What do you dislike? I say reasonably easy, but making it work with our specific needs took a lot of learning and creativity. In the end it works though What problems are you solving with the product? What benefits have you realized? We were able to implement on-call ...
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