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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 71-80 out of 2093

PS

Patricia Sitnitsky

03/05/24

5 out of 5

Simple, yet powerful software

I love how simple OpenPhone is to use, how fast it was to configure, how quickly they registered us with The Campaign Registry, and the simplicity of their UI. Unfortunately, the lack of support for desk phones was a showstopper for us, but OpenPhone support did a great job communicating with us and even issued us a refund!

ME

Mariela Escalona

03/05/24

5 out of 5

Great App & Customer Service

OpenPhone's customer service is very attentive and quickly helps solve any issues you may have. If there is not a possible solution, they make sure to reply with details and not just say it can't be done. Also, the app is great for communicating with my team members who live in the US.

DN

Doris Ng

03/05/24

5 out of 5

The best phone service for customer…

The best phone service for customer service and team focus team! Reception has great and we haven't any issues with drop calls. We used to use Verizon OneTalk and reception was more challenging, causing customer service issues.

GS

George Smith

03/02/24

5 out of 5

Open Phone was very straight forward…

Open Phone was very straight forward and quick to respond to my questions with an easy link with step by step instructions. I would highly recommend Open Phone. Thank you again! George E. Smith - Dream Yard Oasis

GS

George Smith

03/02/24

5 out of 5

Open Phone was very straight forward…

Open Phone was very straight forward and quick to respond to my questions with an easy link with step by step instructions. I would highly recommend Open Phone. Thank you again! George E. Smith - Dream Yard Oasis

AA

Azeezh Alhozali

03/01/24

5 out of 5

Great experience

Great experience. Easy to use. Calls and texts instantly even though I'm using it in the middle east to call Canada. I got a QC number so I can manage my personal stuff since I'm out of Canada visiting family. Cheaper than international calls!! I recommend it!!

AA

Azeezh Alhozali

03/01/24

5 out of 5

Great experience

Great experience. Easy to use. Calls and texts instantly even though I'm using it in the middle east to call Canada. I got a QC number so I can manage my personal stuff since I'm out of Canada visiting family. Cheaper than international calls!! I recommend it!!

CM

Chelsea McLaughlin

02/28/24

5 out of 5

Impressed with OpenPhone Support

Cole with OpenPhone Support provided personalized assistance to resolve an issue within a couple hours of it being reported. He took over the troubleshooting process entirely, saving me time and energy during a busy work day. I've been very pleased with the level of expertise and attention provided by the Support team.

CM

Chelsea McLaughlin

02/28/24

5 out of 5

Impressed with OpenPhone Support

Cole with OpenPhone Support provided personalized assistance to resolve an issue within a couple hours of it being reported. He took over the troubleshooting process entirely, saving me time and energy during a busy work day. I've been very pleased with the level of expertise and attention provided by the Support team.

VP

Vygandas Pliasas

02/27/24

5 out of 5

It's just what I needed

I needed a phone number in the US. I've tried various other solutions, but these were quite complicated and stuffed with features for sales processes. This one, even though it can be integrated similarly (I think), has such a simplified UI and just the main things brought to the front that I need. I called my friends in the US to make sure it worked well, and the quality didn't disappoint me. 👌

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].