OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

All payments are non-refundable

All payments are non-refundable. Before purchasing or signing up, you should ask for them to share their downage times. If you're betting a business on Openphone, good luck to you. You should know also that the app and browser versions are vastly different. If you use a phone, good luck to you. Finally, if you use one of their numbers because you have to unless you're willing to port your business number on day 1, be prepared to be given a recycled number and if you don't have time to be ...

We LOVE OpenPhone

We LOVE OpenPhone. It's been a reliable tool that enables us to provide support to our clients as a team on demand at the office, at home and on the road.

user friendly and easy to use

user friendly and easy to use, essential for small business

This thing is really a powerful system

This thing is really a powerful system! So glad I signed up

Helpful!

Very helpful, quick to respond!

Openphone has great customer support

I've been using OpenPhone for the past couple of years and can really say that they have amazing customer support alongside a great product. OpenPhone's customer support are extremely helpful and quick to resolve issues which is very much appreciated.

The best phone service for customer…

The best phone service for customer service and team focus team! Reception has great and we haven't any issues with drop calls. We used to use Verizon OneTalk and reception was more challenging, causing customer service issues.

Simple, yet powerful software

I love how simple OpenPhone is to use, how fast it was to configure, how quickly they registered us with The Campaign Registry, and the simplicity of their UI. Unfortunately, the lack of support for desk phones was a showstopper for us, but OpenPhone support did a great job communicating with us and even issued us a refund!

Great App & Customer Service

OpenPhone's customer service is very attentive and quickly helps solve any issues you may have. If there is not a possible solution, they make sure to reply with details and not just say it can't be done. Also, the app is great for communicating with my team members who live in the US.

Openphone has great customer support

I've been using OpenPhone for the past couple of years and can really say that they have amazing customer support alongside a great product. OpenPhone's customer support are extremely helpful and quick to resolve issues which is very much appreciated.