NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo
OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

Add to compare

Starts from $10 / User / Month

Start Free Trial

OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 61-70 out of 2093

J

Jerry

04/29/24

1 out of 5

All payments are non-refundable

All payments are non-refundable. Before purchasing or signing up, you should ask for them to share their downage times. If you're betting a business on Openphone, good luck to you. You should know also that the app and browser versions are vastly different. If you use a phone, good luck to you. Finally, if you use one of their numbers because you have to unless you're willing to port your business number on day 1, be prepared to be given a recycled number and if you don't have time to be ...

Read more

CH

Cara Haberstock

04/11/24

5 out of 5

We LOVE OpenPhone

We LOVE OpenPhone. It's been a reliable tool that enables us to provide support to our clients as a team on demand at the office, at home and on the road.

RD

Randy Diorio

03/12/24

5 out of 5

user friendly and easy to use

user friendly and easy to use, essential for small business

AJ

A. Jones

03/12/24

5 out of 5

This thing is really a powerful system

This thing is really a powerful system! So glad I signed up

AB

Astraea Blackwell

03/10/24

5 out of 5

Helpful!

Very helpful, quick to respond!

PS

Patricia Sitnitsky

03/05/24

5 out of 5

Simple, yet powerful software

I love how simple OpenPhone is to use, how fast it was to configure, how quickly they registered us with The Campaign Registry, and the simplicity of their UI. Unfortunately, the lack of support for desk phones was a showstopper for us, but OpenPhone support did a great job communicating with us and even issued us a refund!

ME

Mariela Escalona

03/05/24

5 out of 5

Great App & Customer Service

OpenPhone's customer service is very attentive and quickly helps solve any issues you may have. If there is not a possible solution, they make sure to reply with details and not just say it can't be done. Also, the app is great for communicating with my team members who live in the US.

L

Louis

03/05/24

5 out of 5

Openphone has great customer support

I've been using OpenPhone for the past couple of years and can really say that they have amazing customer support alongside a great product. OpenPhone's customer support are extremely helpful and quick to resolve issues which is very much appreciated.

DN

Doris Ng

03/05/24

5 out of 5

The best phone service for customer…

The best phone service for customer service and team focus team! Reception has great and we haven't any issues with drop calls. We used to use Verizon OneTalk and reception was more challenging, causing customer service issues.

L

Louis

03/05/24

5 out of 5

Openphone has great customer support

I've been using OpenPhone for the past couple of years and can really say that they have amazing customer support alongside a great product. OpenPhone's customer support are extremely helpful and quick to resolve issues which is very much appreciated.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].