OpenPhone Reviews in May 2025: User Ratings, Pros & Cons

Speedy Responses

Speedy Responses. Overall pleasant experience.

Good services and suportive customer…

Good services and suportive customer support

AI is great!

The AI that helps to write down the call and the possible next steps is great

Quick response

When I submitted my question to Support, I received a quick, clear, correct response within a day or so.

Great experience

Great experience, been using OpenPhone for over a year. Never any major issues, anything that has arised, it was immediately solved with their great customer service.

OpenPhone has been a blessing in my…

OpenPhone has been a blessing in my business. It delivers exactly what my business needs without overcomplicating the process and features. It is an easy system that I enjoy using every day. I highly recommend it to everyone!

Franz and Jason

Franz, Jason and all the OpenPhone staff were very supportive and helpful during my time of crisis. Absolutely recommend OpenPhone to all potential customers. When I was attacked, drugged and robbed of all my electronics, laptops, iPhones, and other devices in Colombia, and I needed to regain access to my numbers, OpenPhone was a pleasure to work with and helped me out of a tight spot. Many thanks!

Easy to use, configure, and implement

OpenPhone has been a great addition to our business! Before OpenPhone, we had segmented phones with lines that were difficult to set up and share calls and messages. Whatever doesn't work, OpenPhone's support has been quick to help us resolve. I'd highly recommend!

Affordable and Reliable

Affordable and Reliable. Been using it for over a year.

Customer service is terrible

Customer service is terrible It does not has customer support at all, they don't take phone or no response to email. it looks like scam!! Vounage has better customer support even though they don't have good products.