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OpenPhone - New SaaS Software

OpenPhone Reviews in July 2026: User Ratings, Pros & Cons

Streamline your business calls, anytime, anywhere.

4.3

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OpenPhone Reviews & Ratings

4.3

Very Good

Based on 84 ratings & 2093 reviews

Rating Distribution

Excellent

(1775)

Very Good

(182)

Good

(42)

Poor

(10)

Terible

(84)

OpenPhone pros and cons

  • Reviewers describe an intuitive, polished interface that is easy to set up and use.

  • Customer service is frequently praised as responsive and helpful.

  • Users find it economical and affordable compared to alternatives like RingCentral and Line2.

  • Collaboration features like shared threads and SMS help teams support customers together.

  • One long-term customer found support frustrating and slow when technical issues arose.

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Showing 91-100 out of 2093

FD

Front Desk at Iron City Studio

02/11/24

5 out of 5

Speedy Responses

Speedy Responses. Overall pleasant experience.

TM

Tahir Mustafa

02/07/24

5 out of 5

Good services and suportive customer…

Good services and suportive customer support

OS

Operations Sojourn DC

02/07/24

5 out of 5

AI is great!

The AI that helps to write down the call and the possible next steps is great

AR

Amy Reger

02/01/24

5 out of 5

Quick response

When I submitted my question to Support, I received a quick, clear, correct response within a day or so.

HC

Happy Customer

01/31/24

5 out of 5

Great experience

Great experience, been using OpenPhone for over a year. Never any major issues, anything that has arised, it was immediately solved with their great customer service.

MA

Marcos Avalos

01/31/24

5 out of 5

OpenPhone has been a blessing in my…

OpenPhone has been a blessing in my business. It delivers exactly what my business needs without overcomplicating the process and features. It is an easy system that I enjoy using every day. I highly recommend it to everyone!

GA

Greg A

01/31/24

5 out of 5

Franz and Jason

Franz, Jason and all the OpenPhone staff were very supportive and helpful during my time of crisis. Absolutely recommend OpenPhone to all potential customers. When I was attacked, drugged and robbed of all my electronics, laptops, iPhones, and other devices in Colombia, and I needed to regain access to my numbers, OpenPhone was a pleasure to work with and helped me out of a tight spot. Many thanks!

AB

Abbey Bates

01/31/24

5 out of 5

Easy to use, configure, and implement

OpenPhone has been a great addition to our business! Before OpenPhone, we had segmented phones with lines that were difficult to set up and share calls and messages. Whatever doesn't work, OpenPhone's support has been quick to help us resolve. I'd highly recommend!

DR

DFW Reality

01/30/24

1 out of 5

Customer service is terrible

Customer service is terrible It does not has customer support at all, they don't take phone or no response to email. it looks like scam!! Vounage has better customer support even though they don't have good products.

IE

IU Enterprises

01/30/24

5 out of 5

Affordable and Reliable

Affordable and Reliable. Been using it for over a year.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].