9.3
Spot Score

Ontraport Reviews in June 2026: User Ratings, Pros & Cons
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Ontraport Reviews & Ratings
Spotsaas Editor’s POV
Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more
Ontraport pros and cons
Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.
Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.
Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.
Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.
Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.
Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.
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Showing 501-508 out of 508
ME
Megan E. L
12/12/13
Manager of Platform Migration onto OAP
What do you like best? The automation and the employees (great staff!) What do you dislike? limited tracking (inability to incorporate FB), issues with affiliate tracking links and limitations with creating tracking links that are private What problems are you solving with the product? What benefits have you realized? Simplicity - getting all our platforms into one. Automation with backend marketing so we can focus our efforts in other places.
OR
Ocean R
12/12/13
Smart, comprehensive, versatile, and reliable.
What do you like best? It is powerful, without being overly complex. What do you dislike? A few bugs interfacing with APIs, and the lack of a full shopping cart (though it does have a reliable payment processing system built in). Recommendations to others considering the product: This is a great company that is headed in the right direction. It is solid and getting better all the time. What problems are you solving with the product? What benefits have you realized? ...
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EF
Eric F
12/12/13
Business Automation Masterpiece
What do you like best? I love how easy it is for me to use the software for way more than just lead generation, marketing and sales. I have all my business metrics, and internal management running through Ontraport. What do you dislike? I haven not been able to send emails from my ipad using Ontraport. I can update records and check on customers but the email is the only thing that slows down my mobile productivity. I can send emails through my normal ipad email app it just isn't ...
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JM
Juan M
12/12/13
Will be impossible to run my company without them
What do you like best? It's as powerful as the big guys but a lot easier to use and reasonably priced. Their support team and the whole company REALLY cares about customer success and getting things right. What do you dislike? Their API needs to be a little bit more integral (there are things you can't do from the API yet). Recommendations to others considering the product: Please don't use Confusionsoft. It will make your life so much difficult. I don't know why people ...
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JH
Jake H
12/12/13
Ontraport have made it super easy to integrate with as an integration partner.
What do you like best? Ontraport's entire team are amazing. The level of support offered has been first class. Everyone within the company has made themselves as accessible as possible. What do you dislike? The only bad thing I can really say about the product is the design isn't brilliant. It's improving with the release of 3.0 but isn't as "nice" to look at as some other software companies in the same space. What problems are you solving with the product? What benefits have ...
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PP
Phil P
12/12/13
Absolutely Fantastic
What do you like best? VERY easy to use EXTREMELY flexible REMARKABLY reliable OUTSTANDING support Always improving Tons of features that no other system has. I couldn't run my operation without it. What do you dislike? As crazy as this sounds, I don't have anything to complain about. The few bugs I have experienced over the years were usually not bugs at all, but user error (meaning, it was my fault). Recommendations to others considering the product: ...
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KE
Karyn E. W
12/12/13
Ontraport is Your Business Partner; Your Success Partner
What do you like best? Ontraport has stunning customer service. Hands down the best there is. They get it. They truly care. It Shows! What do you dislike? Some of the outstanding features have a certain clunkiness; Soon to be resolved with there 3.0 new version about to launch. Recommendations to others considering the product: Go here first if you don't want to waste time! What problems are you solving with the product? What benefits have you realized? Fully ...
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ML
Micah L
11/13/13
Simply the best automation software for growing and scaling your business.
What do you like best? First is the awesome support staff that is always more then generous with their time to help out, even if its something small. Second is how easy its been for me to grow my company... rather then using 5 different softwares ( iContact, affiliate tracking, shopping cart, CRM... etc) I now only have to log into Ontraport's centralized management system. What do you dislike? Not too much to dislike here, theres bugs sometimes in the system but they are usually ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].