Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Ontraport is transforming the way I do marketing and CRM

What do you like best? The product is very easy to use and meets my business needs, but it's Ontraport's corporate culture and awesome customer support that sets them apart. Their annual user conference "Ontrapalooza" is a spectacle you won't want to miss. What do you dislike? The custom postcard feature isn't available for Canadian-based businesses. Recommendations to others considering the product: The corporate culture and customer support is the difference-maker. They ...

Taking for a test drive

What do you like best? I like how easy the platform was to build out and the direct mail option to keep in touch with contacts via offline... What do you dislike? The lack of templates to help buildout funnels for beginners... What problems are you solving with the product? What benefits have you realized? I am able to keep in contact now with my customers in a more sophisticated way. Based on my customers and prospects actions i can send them the appropriate communications

Best customer support PERIOD. Never a problem and always quick and to the point.

What do you like best? Any time I have a question it's answered quickly with a can do attitude by the friendly support staff. I am absolutely not a computer person but they walk me through the steps with the patience of a saint. I know the system can do 99% more of what I use it for What do you dislike? Because I'm not a computer person the steps to set things up are not intuitive and way beyond beginner capabilities but I'm sure if I knew what I was doing I wouldn't have a comment ...

Problematic on many levels

What do you like best? Not too much. There was one customer service guy who was helpful. Other than that - it's just not a great system. So many kinks in it. What do you dislike? Where to begin? The system has a ton of kinks. Simple things like no spell check on email and also no automatic save, so it's really easy to accidentally lose your progress when working. It's confusing to learn and not because the system is super functional once you learn its complexities. The customer ...

Game Changing for our business!!!

What do you like best? The Customer Support far exceeds any company out there! What do you dislike? I have yet to find something that I dislike! Recommendations to others considering the product: You won't be disappointed!!! What problems are you solving with the product? What benefits have you realized? The system we switched from seems so archaic compared to this new system. I learn new things every day that I am able to use and the training is really out of this ...

The perfect automated email system for our business.

What do you like best? The ability to contact all of our clients or specific groups of clients with the click of a button. What do you dislike? Unfortunately, we're unable to use the program to send our monthly eNewsletter. What problems are you solving with the product? What benefits have you realized? Being able to broadcast updates or offers to our clients with the click of a button is a huge time saver!

Office Auto Pilot is GREAT!

What do you like best? I have personally used Office Auto Pilot for the better part of 2 years and I have to say its the best CRM I have ever used. We are a medical software company that had an issue with customer onboarding, until we met Office Auto Pilot. We used to do many manual touch point phone calls, emails and direct mailers when a new client came on board. Now with the help of OAP this has automated this entire process. We now have many sequences that will automatically ...

It is the backbone of our company

What do you like best? All the software features are in once place. What do you dislike? It's UI is not the greatest but the 3.0 version should fix that. What problems are you solving with the product? What benefits have you realized? We help entrepreneurs start software companies.

Urber flexible automation and robust features for an affordable monthly fee

What do you like best? What's not to love. If I had to choose, the best feature has to be If - then automation. It's a logical, easy-to-understand workflow that is built into almost every aspect of the system. You basically create if-then rules that run the system so contacts move seamlessly from one process to another without any manual action on your part. When properly configured of course. My second favorite thing it does is tracks what a contact does. It's like BIG BROTHER ...

We LOVE OAP!!!

What do you like best? We love the ease of use and impact. The videos and training calls set me up to get going right away. What do you dislike? That certain aspects need to be done via Admin vs a tab. Like file upload, tags, etc. Recommendations to others considering the product: This is a no-brainer for communications and CRM work What problems are you solving with the product? What benefits have you realized? We are handling Client COntacts and communications. We ...