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9.3

Spot Score

Ontraport - Marketing Automation Software

Ontraport Reviews in June 2026: User Ratings, Pros & Cons

Boost your sales with automated marketing.

4.5

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Ontraport Reviews & Ratings

4.5

Very Good

Based on 735 ratings & 508 reviews

Rating Distribution

Excellent

(463)

Very Good

(28)

Good

(5)

Poor

(1)

Terible

(11)

Spotsaas Editor’s POV

Ontraport stands out as a top-tier customer relationship management (CRM) platform, offering businesses unparalleled flexibility, intuitive functionality, and powerful automation tools. The consistent praise from users highlights its ability to combine diverse features like email marketing, lead management, detailed tagging, and even membership site creation—all ...Read more

Ontraport pros and cons

  • Exceptional customer support with knowledgeable and patient representatives, live chat access, and quick responses, even during weekends.

  • Comprehensive features combining CRM, marketing, automation, and analytics into one platform, reducing the need for multiple tools.

  • Highly customizable with tag-based functions, automations, templates, and triggers, enabling users to personalize workflows efficiently.

  • Intuitive drag-and-drop interface and user-friendly design, making it easy to learn even for beginners.

  • Steep learning curve for new users due to the platform's powerful and extensive features, which may feel overwhelming initially.

  • Occasional system limitations preventing the execution of certain tasks, requiring creative workarounds.

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Showing 481-490 out of 508

RB

Rob B

12/16/13

5 out of 5

Easy to use, powerful and quick to setup.

What do you like best? Ease of sending an adhoc broadcast email. What do you dislike? Can't think of anything. Does what I need it to do. What problems are you solving with the product? What benefits have you realized? Recruitment and training of staff

LA

Laura A

12/16/13

5 out of 5

Almost effortless with stellar support

What do you like best? Within moments of signing up you are able to begin setting up your systems with little to no additional help beyond the training videos. If you do need support, their teams will walk you through every aspect including linking your websites and email systems, doing graphic-based emails and even sequencing autoresponders for the highest possible open rates. What do you dislike? What I dislike the most is my lack of graphics abilities to take full advantage of ...

Read more

UI

User in Online Media

12/16/13

5 out of 5

My favourite software.

What do you like best? This software is superb. It has transformed my business since putting it into place. I've still only scratched the surface of what's possible, not because it's hard to use but because it just does so much. What do you dislike? As a UK based business, it's not set up out of the box for multi-currency or VAT. The shopping cart has some limitations but I believe many of these are addressed in the new version (3.0) which I haven't tested yet. What problems ...

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YO

Yvonne O

12/16/13

5 out of 5

Easy List Segmentation at Opt-In

What do you like best? When people opt-in to my list via the personality quiz on my website, they are immediately and accurately segmented into groups based on their personality type. This is a HUGE benefit when marketing products and programs to a specific personality type. What do you dislike? Although there are several sales-page templates to choose from, I would like to see email (message) templates for items like newsletters, product/program launches and affiliate recruitment. ...

Read more

KS

Kendrick S

12/16/13

5 out of 5

Best CRM

What do you like best? The ease of use. I found it much easier to use than any other options available. The price point is great as well. It's expensive but well worth it What do you dislike? As easy as the system is sometimes there is still a learning curve What problems are you solving with the product? What benefits have you realized? I signed up when I needed to segment and tag a list of email subscribers. This service was the absolute best at helping me segment my list

DD

DavidPaul D

12/16/13

5 out of 5

Ontraport - No better customer service tool

What do you like best? The level of customizable automation and drill down is phenomenal. we have custom-built some very sophisticated workflows for our unique customer service program, and it works flawlessly. What do you dislike? Some of the components are not fully integrated with one another and require extra clicks. I'm told this will be fixed with their new update in the near future. Recommendations to others considering the product: Just give the tool a try. You will ...

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ML

Matthew L

12/16/13

5 out of 5

Great Automation Tool for serious Marketers

What do you like best? The ability to create campaigns and automate them. I like the ability of the CRM to score contacts based on the actions taken by a lead. This allows you to identify higher probability sales. What do you dislike? There is quite a learning curve to learning how to use the CRM. It is no different with most CRM's, but I wish there was a "campaign builder" feature to build campaigns easier. Recommendations to others considering the product: They give you a ...

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JR

Jeffrey R

12/16/13

5 out of 5

Worth every penny!

What do you like best? The sophistication and adaptability of this platform to automate all aspects of our on-line business is beyond measure. The customer service is excellent; very responsive and very helpful. Ontraport is the brains and the brawn of our automated responses and email blasts, member sites, affiliate coordination, payment and fulfillment, and provides useful and targeted metrics across the board. What do you dislike? The learning curve can be a bit steep. However, ...

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SM

Susan M

12/16/13

5 out of 5

Office Autopilot is an elgant and robust business solution

What do you like best? The best thing about Office Autopilot is it's ease of use. I have used it for over a year with my non-profit organization and more recently with my health & wellness business. I don't always want to spend time on the technology, so I either hire their internal Concierge Services - which rock by the way - or it's easy to find amazingly talented consultant who have been certified by Office Autopilot. Their tech support is also incredibly helpful. They are friendly, ...

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JT

Joe T

12/16/13

5 out of 5

Ontraport Customer Review

What do you like best? Personally I love the "if-then" rules, these are HUGE for our business. What do you dislike? As with any software solution there will be things you want to do that just aren't possible, or at least yet. What problems are you solving with the product? What benefits have you realized? Automation is the big key here... Ontraport helps us have one solution for email, our shopping cart, and much more. What used to be 3-4 systems is now 1. We have a much ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].