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OnShift

OnShift Review: Is It The Right Medical Practice Management Software For Your Team?

Best for SMB teams · Mid-market · Enterprise

HIPAA

4.2

17 verified reviews
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OnShift offers custom pricing plan

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What is OnShift?

OnShift is a human capital management (HCM) platform built for the senior care industry that covers recruiting, scheduling, and employee engagement across the full staff lifecycle. It helps managers build schedules that control overtime and reduce time theft, while giving employees tools that improve day-to-day experience and reduce turnover.

Pricing

  • OnShift offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

HIPAA
  • Data residency:🇺🇸

Platform

  • Browser Based (Cloud)

  • Desktop only — no mobile app

OnShift Software Demo

OnShift was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

✦ Fit finder

See if OnShift is the one for you?

Answer a few quick questions — we’ll rank all 80 Medical Practice Management Software against what you actually need and show exactly where OnShift lands.

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Who should consider OnShift

Use cases
Senior care facilities, Assisted living communities, Human capital management in healthcare
Team types
HR managers, Workforce planners
Company size
Medium Business, Large Enterprises
Workflow style
Enterprise-focused and process-heavy
Setup complexity
High

Why teams choose OnShift

  • Tailored specifically for senior care workforce management

  • Provides strategic insights throughout the employee lifecycle

  • Enhances employee-manager relationship dynamics

Is OnShift right for you?

Best for senior care facilities needing tailored, strategic workforce management.

Choose OnShift if

  • You manage HR or workforce planning in senior care or assisted living.
  • You require deep employee lifecycle insights to improve workforce strategies.
  • You want to enhance employee-manager relationships within a complex care environment.

Consider alternatives if

  • You are a small company outside the senior care industry.
  • You need transparent pricing and a quick, simple setup process.
Pros and cons

OnShift pros and cons

  • OnShift pros
  • Tailored specifically for senior care workforce management

  • Provides strategic insights throughout the employee lifecycle

  • Enhances employee-manager relationship dynamics

  • OnShift cons
  • Pricing is quotation based and not publicly available

  • Limited information on ease of use or implementation speed

4.2/5 rating

Ready to try it?

Get started with OnShift

Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare OnShift side-by-side with top Medical Practice Management Software alternatives.

Dentrix Ascend
Lighthouse 360
Planet DDS
+7 more
Compare alternatives

What is the pricing of OnShift?

OnShift uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingOnShift offers custom pricing
Pricing Model
Quotation Based

Weighing your options?

Not sure if OnShift fits your budget?

OnShift reviews and ratings

Buyer sentiment

Overall positive sentiment with appreciation for industry-specific features, tempered by concerns about pricing transparency and complexity.

What buyers like

  • Industry-specific functionality
  • Employee engagement features
  • Strategic workforce insights

Common complaints

  • Lack of pricing transparency
  • Complex setup process

4.2

Very Good

Based on 17 ratings & 0 reviews

Are you using OnShift?

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What are the features of OnShift?

17%

Feature coverage

4 of 24 tracked features

Applicant Tracking Systems (ATS) can be incredibly useful in helping recruiters efficiently manage the huge number of applicants they receiv…

Real-time data gathering and transfer between the jobsite and project managers at the office is possible with mobile access. Employees on th…

The process of welcoming new clients, confirming that their inquiries and concerns are addressed, and delivering new products and services a…

Scheduling is the job or activity of determining when specific tasks will be completed. Block scheduling, often known as blocking, is a meth…

Security & Compliance

OnShift security and data handling

Key compliance certifications and security features for IT and security teams evaluating OnShift.

Certifications

HIPAA✓ Certified

Developer & data

Data residency
🇺🇸

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Help & Contact

OnShift Support Options

Customer ServiceOnline
LocationCleveland, Ohio

Frequently Asked Questions About OnShift

Common questions buyers ask before choosing OnShift.

OnShift is a Medical Practice Management Software. OnShift offers Scheduling, Applicant Tracking, Onboarding and many more functionalities.

OnShift is a strong fit if: You manage HR or workforce planning in senior care or assisted living.; You require deep employee lifecycle insights to improve workforce strategies.. Consider alternatives if: You are a small company outside the senior care industry.; You need transparent pricing and a quick, simple setup process..

Buyers commonly note the following limitations of OnShift: Pricing is quotation based and not publicly available; Limited information on ease of use or implementation speed; Smaller companies may find it less accessible or overly complex.

Some top alternatives to OnShift includes Dentrix Ascend, Lighthouse 360, Planet DDS, axiUm and Dentaline.

OnShift offers Quotation Based pricing model

We don't have information regarding integrations of the OnShift as of now.

The starting price is not disclosed by OnShift. You can visit OnShift pricing page to get the latest pricing.

Ready to try it?

Get started with OnShift

Get connected with the team for a personalised demo.

About the reviewer

Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].