OnPay Reviews in July 2026: User Ratings, Pros & Cons

"Excellent Payroll Software!"

What do you like best about OnPay? i am a very busy person but with Onpay making the payroll is super fast and easy! And if you have questions , customer reps are awesome! It is one of the cheapest software too. What do you dislike about OnPay? nothing dislike me of this software,Pretty good software. What problems is OnPay solving and how is that benefiting you? I am a very busy person and with Onpay I save a lot of time doing the payroll. And save money because i don't need to hire ...

"Great price, wonderful customer service and fantastic transistion."

What do you like best about OnPay? We decided to leave Gusto after several errors and because they were doubling our montly fee. On Pay has a very favorable and straight-forward pricing system, they have excellent customer service and the transition from Gusto was extremely easy. What do you dislike about OnPay? When I run payroll, my reimbursements are included in the gross pay number. It is NOT actually included in gross pay. It is taxed correctly (meaning it is not taxed at all) and ...

OnPay has been a great payroll service…

OnPay has been a great payroll service for us. They are dependable and the website interface is easily navigated. Their customer service is wonderful as well, for the very few times I have actually had to use it. A far cry from our previous payroll service. I am so glad we made the switch.

"Relief"

What do you like best about OnPay? The software is intuitive. You are not having to think about how They think about things you're able to think about what makes common sense and figure it out yourself. If you can't, the customer service is amazing and will quickly figure it out and explain to you how to do it. It has been flawless. What do you dislike about OnPay? Where are used to dread payroll because it always took me such a long time I never finish in about 15 minutes and have no ...

"Great Application, does my payroll, onboarding and more!"

What do you like best about OnPay? This app is like an inexpensive HRIS! It has made my life extremely easy. It integrates with QuickBooks, and my timekeeping app Deputy. I can't recommend this enough! What do you dislike about OnPay? The only thing I wish it had was a little easier way to have monthly commission check runs. it still works for that, just want it easier. What problems is OnPay solving and how is that benefiting you? Saving lot's of time!

"Seamlessly integrates with QuickBooks"

What do you like best about OnPay? OnPay automatically creates Journal Entries in QuickBooks once you initially set up the assignments. When you import your bank records associated with OnPay into QuickBooks, they are automatically matched and you can just hit the "Match" button. What do you dislike about OnPay? Currently, I don't see any drawbacks to using OnPay. What problems is OnPay solving and how is that benefiting you? We don't have a large administrative staff so having OnPay take ...

"Onpay made it easy to be compliant with payroll taxes"

What do you like best about OnPay? Onboarding our new employee was made very simple. Our specialist was very helpful and patient with me for our first payroll run. Pricing was easy and fair. They made a daunting task simple. What do you dislike about OnPay? I didn't have any issues that weren't addressed with ease. What problems is OnPay solving and how is that benefiting you? It helps me stay compliant with payroll taxes.

"Onpay : simply excellent !!"

What do you like best about OnPay? Ease of use and clarity with all the reports as well as on the fly. It allows us to run a preview of the payroll to double check and try different numbers. What do you dislike about OnPay? Still exploring. Nothing disliking found yet. What problems is OnPay solving and how is that benefiting you? Transparency

"Seamless Onboarding and Superb Service"

What do you like best about OnPay? Easy to onboard, run payroll and speak to a knowledgeable customer service person What do you dislike about OnPay? I haven't found anything I dislike yet - still exploring - but so far so good What problems is OnPay solving and how is that benefiting you? running payroll for a growing team

"Easy to use and a good price"

What do you like best about OnPay? Once the employee details are in the system, it's so easy to run payroll, and all the Federal and State taxes and end of year tax docs are all taken care of. What do you dislike about OnPay? From the day I enter payroll, it takes about 5 business days to get the payments into the employee accounts, which feels long to me. What problems is OnPay solving and how is that benefiting you? Easy, accurate, cost efficient processing of payroll and handling all ...