ON24 Reviews in September 2026: User Ratings, Pros & Cons

A powerful platform for managing your virtual events

What do you like best? On24 provides the ability to broadcast to a broad audience and keep the session interactive. While producing a webinar and delivering content is important to lead generation or lead nurturing, On24 provides a platform that allows your audience to be engaged with you and your content that supercharges leads down the buying path. What do you dislike? On24 still has some legacy Flash components and it will be a very welcome day when the platform is entirely HTML5 ...

ON24 offers great audience and presenter experience

What do you like best? ON24 technology offers a very user friendly experience to both presenters and participants. The console looks innovative, and rarely are there technology issues. What do you dislike? I love ON24 from a producer standpoint, and have heard no unfavorable feedback from presenters or participants. What business problems are you solving with the product? What benefits have you realized? The easy to use platform for participants and presenters plus an innovative ...

Very easy to use, reliable - easy for attendees to use

What do you like best? The user interface for on 24 is very intuitive - makes it easy to learn, and easy to use. It also seems to be easy for our attendees to use - which makes them more likely to come back to us. What do you dislike? Should be easier to make changes while actually live. Hard to do and not let your audience see. Recommendations to others considering the product Easy to use, I would reccomend! What business problems are you solving with the product? What benefits ...

ON24 has been the only webinar platform that never failed me so far

What do you like best? I like how easy it is to set up events in ON24 and how straight-forward the Marketo integration is. I also like all the cool widget ON24 has (i.e. polls, content, surveys. Makes it more interactive and engaging. What do you dislike? Updating screen share plugins sometimes is annoying. Recommendations to others considering the product Haven't had any issues with it so far. What business problems are you solving with the product? What benefits have you ...

Awesome metrics and endless options for customization

What do you like best? I love the built in engagement score which makes it really easy to see how engaged attendees were at a glance. There's nothing to setup or configure--it just works. I also love the live polling and the endless customization options for what widgets you want to include on your console and how you want them to look. What do you dislike? There's nothing I particularly dislike. I guess I wish that day-of dedicated technical support was either cheaper per event or ...

A Simple, Reliable, and Well Supported Platform

What do you like best? On24 has an extremely easy to use interface and I have been able to train people to set up webinars in less than 30 minutes. It is very intuitive and support is always available if you have any problems. Any time I have run into an issue or was confused by something a simple email, phone call, or support chat session solved my problem. Their emergency support is top notch with a person answering my call within seconds and being empowered to help me any way that they ...

Clunky, but functional.

What do you like best? Archives, it keeps the events for a long time if you set it up right. What do you dislike? Marketo integration is not half bad, though unnecessarily complicated if you use tokens. Recommendations to others considering the product Test it out. What business problems are you solving with the product? What benefits have you realized? Webinar production. It mostly works, but requires great care, as you can't have a faulty connection or all attendants are ...

Getting Better, Still needs work

What do you like best? I like the ability to customize the template and choose various widgets that attendees see. It's easy to offer additional resources (such assets to download.The reporting is immediate and easy to use and download (although I like the "old" reporting dashboard better than the new one. I like that there's a link to online reporting as well. What do you dislike? Help documentation and support - both are mediocre. I also don't like that you have to set up a separate ...

Get On Top of your Programs with ON24

What do you like best? Presentation Manager XD is high end console management system for flawless webcasting. What do you dislike? Sometimes rendering fine print in PPT slides does not yield perfect outcomes on the screen once the files are converted to PMXD. Recommendations to others considering the product Try PMXD and see how it can make a difference to your own webcasting productions. What business problems are you solving with the product? What benefits have you realized? ...

One of the best automated webinar platforms.

What do you like best? The freedom to create a webinar and have it run on a specific date hands-free and stress-free is great. What do you dislike? Integration is difficult with Marketo and Salesforce and they only have like 1 or 2 people who actually knows what they're doing with Marketo. We were also having a lot of trouble with the platform as well and there was little transparency to any type of training or onboarding. What business problems are you solving with the product? What ...