ON24 Reviews in May 2025: User Ratings, Pros & Cons

ON24: A Great and Trusted Partner and Much More

What do you like best? We have used ON24 for some time now as our default, standard Webcast and Webinar platform. My team has successfully leveraged ON24 Webcast Elite for a long-time series of Webcasts and continues to do so. Besides a rock-solid, industry-leading platform we love the ON24 customer success and support. They are "in this to win with us" and as such are a valued partner! What do you dislike? Wish I had more budget to do more Webcasts! : Recommendations to others ...

Overall a fantastic platform

What do you like best? On24 is very easy to setup and use. Once I moved us on to their platform, the amount of time needed to create and manage the webinars went down significantly. I also have had no audio, recording, or other issues (cross my fingers now that I said it!. I also have it integrated with HubSpot and Salesforce. It is more expensive than other options, but the overall experience is well worth it. What do you dislike? I'd love some additional edit options for recording. ...

Solid webinar platform

What do you like best? Overall it's a pretty slick product, with lots of functionality, and a great interface for webinar viewers. It's helped our team get our webinar programs started from nothing and looking pretty professional from the get go. What do you dislike? Some of the back-end elements are a bit clunky and could use an update, like the webinar editing feature. Those seem to lag behind the more impressive features that the audience sees, so it's not crucial but makes ...

Sleek system, but some quirks

What do you like best? The straightforward user experience is fantastic. I love that you don't have to pass mouse control back and forth and how easy it is to upload slides and export an MP4 after the event. What do you dislike? There are a lot of bugs in the system. For example, every time I upload slides, there are usually a few that are out of order. Also, since audio for the audience is streaming, there are usually several people experiencing sound issues. Recommendations to ...

Unreliable and terrible service

What do you like best? On-Demand replay of previously recorded webinars What do you dislike? After months of chronic reliability issues with On24's webinar platform, and months of them attempting to fix it, we're left with no option but to switch platforms. The support or service of the company was utterly ineffective and despite repeated system failure, that were extremely costly to use, they not once offered any sort of refund or gesture of goodwill and when asked hid behind the ...

Best Webinar Platform available for Marketers

What do you like best? Ability to prerecord webinars Ability to do Simulive events with part recording part live On Demand version automatically available within minutes Great analytics to measure results Variety of widgets to make webinars more interactive No need to install any SW for attendees to view webinar Works great on phones and tablets What do you dislike? Integration with Act-On could be stronger Limited layout and formatting options for Registration ...

Great product - and getting better

What do you like best? I like that you can record slide-by-slide so you don't have to go and re-record the entire presentation if errors are made. We use on24 mostly for pre-recorded webinars - so this means ease of recording is a necessity. What do you dislike? Something that I dislike about on24 is how you have to go about editing webinars post production. There is no simple way to cut out a clip. Recommendations to others considering the product On24 is built out as primarily a ...

The best webinar platform on the market

What do you like best? I love how it's comprehensive yet seamless. What do you dislike? A big tool means that there is a lot to learn. I might recommend including a little bit more of an extensive training during on boarding for the less tech savvy customers. However, it's still pretty easy to use. Recommendations to others considering the product If you plan on investing in webinars or on-demand videos - On24 is the best solution out there and by FAR. Webinars are our number 1 lead ...

Professional, easy to use platform

What do you like best? I like the ease of use of this tool and the professional look. What do you dislike? It would be great if they had a database to help promote webinars to generate leads as an option Recommendations to others considering the product Great product What business problems are you solving with the product? What benefits have you realized? Presenting webinars more easily. Smooth, reliable webinars.

ON24 is a reliable, innovative, and successful webinar platform.

What do you like best? Ease of use and metrics. Great reporting statistics as well as great event follow up. What do you dislike? Some of the customization options. I would like to expand certain fields. What business problems are you solving with the product? What benefits have you realized? Increase our webinar attendance.