ON24 Reviews in June 2026: User Ratings, Pros & Cons

Great Webinar platform - They have experience

What do you like best? I’ve been using on24 since the early 2000s, they have deep knowledge in the webinar space. They have lots of options and the resources widget is great for driving engagement during webinar programs. Their long standing history means many guest presenters already have experience with the platform. What do you dislike? Older flash based technology still drives part of their interface. I am looking forward to moving to html5 soon. I’ve had a few audio issues but no ...

ON24 is the most robust Webinar platform in the business

What do you like best? Feature rich, ease of use. Able to deliver Live, or On-demand utilizing interactive content. The platform is extremely versatile and allows us to deliver multiple forms of webinar/video content. Additionally, ON24 support is fantastic. Their support staff and customer success managers are very responsive and willing to help with any issues, challenges or questions we have. What do you dislike? Some reporting features are substandard for how I would like to use ...

Possibly the best platform that I use

What do you like best? No matter how many delegates attend our On24 webinar and events the platform is 100% reliable. In the past 10 years, across thousands of webinars we have never experienced a service failure or interruption. Our On24 customer success director keeps us up to date with the latest platform releases and best practices - and the entire team is an absolute pleasure to work with What do you dislike? There's nothing about the On24 platform or customer service experience ...

Good platform with some strange habits

What do you like best? It's simple design with straight forward steps of how to create a webinar. The system allows us to easily customise webinars and apply branding to different events for each of our departments and teams. The reporting dashboards are easy to understand and with a little knowledge can be exported and used well to help tailor future content and webinars. What do you dislike? Sometimes the system can be clunky, especially the reporting and the console builder. ...

Powerful tool for creating a distinct viewer experience

What do you like best? We especially love how easy it is for external presenters to engage with the platform and present, without having to download anything, have specific computer equipment or needing heavy training. We also love the ability to customize the user / viewer experience while maintaining the operational power on the producer side. The reporting tools that provide understanding of what your viewers are engaging with during the session is also a wonderful asset. I like the ...

Good webinar platform

What do you like best? The tool allows for control of audience access for lead generation. Control of registration allows the configuration of required fields. Uploading slides is painless and the standard features of polls and questions are straightforward. The console builder makes adding widgets and features simple. The email notifications enable attendance reminders and follow-up without relying on a marketing automation or separate email service. The API integration with Marketo ...

ON24 makes webcasts easy, and fun!

What do you like best? I like how easy-to-use the ON24 system is. The features are all laid out in a very sleek and intuitive way. Future and past webcasts are easily sorted, searched, and organized. The registration and audience consoles are highly customizable If you ever have any questions the help section is easy to navigate and the live chat is an incredible tool that can get you the help you need in no time. On24 really makes creating a live webcast easy, and the way the system is ...

Great quality webcasting!

What do you like best? The overall ease of use with the ON24 platform is awesome. From setting up a new webcast all the way to the archival process. Support staff is great too! What do you dislike? occasional glitches happen but no where near what we experienced with the old provider. Recommendations to others considering the product Just do it. Seriously. We stalled and kept limping along with GoTo. Once we made the switch it was so much better. What business problems are you ...

I've used On24 for almost two years, despite its issues its still the best program I've used

What do you like best? The helpfulness of the On24 team, particularly the case managers. They've gone above and beyond to make sure I'm getting the most out of their services. What do you dislike? There's some aspects that simply aren't there yet. There's small things with the OnDemand webinar feature that one would expect to come standard but they don't. I'd like On24 to continue to work to improve. Recommendations to others considering the product Good product, has its flaws but ...

My experience was a learning experience

What do you like best? I enjoyed the easy platform that was used to setup the webinars for our client and publish them to the on demand center. I also liked the help that was offered as this was the first time doing a Webinar and our team needed much help. Those from ON24 where always responsive and always helpful. What do you dislike? It was a little difficult to gather all the information that was needed for our presenters. As the presenters where not in our office and in other ...