ON24 Reviews in June 2026: User Ratings, Pros & Cons

good platform for webinars, can have some ux changes

What do you like best? 1. The metrics dasboard is very complete. 2.the spanish support is good. (Marc) 3. The poll questions are a good tool to have info of the audience. I dont like: 1. That the questions from the audiece enters like a mail. It so confusing for the speaker 2. tha you have to uoluad the videos to the storyboard 3. The email notifications area is very limited. 4.the link shortener only let you shorten 1 link. There should be more. What do ...

Platform for hosting best webcasts

What do you like best? The audio and video streaming is smooth and best suitable for larger audience. What do you dislike? Sometimes the reports are not accurate and you need to put in a ticket to get them rectify. Recommendations to others considering the product: Just an awesome platform to present any video and audio format through streaming media. Great way to access reports and do the analytics. Caters the need to make an ever-lasting impact on the clients. What ...

Great webinar and customer engagement platform

What do you like best? On24 does a great job adding features to promote audience engagement that transforms your webinar beyond just slides and audio. I particularly like to use the polling widget and post-event survey feature to help qualify opportunities for my sales team. Sad that I have to use Zoom now due to high cost of licenses ($3K each). What do you dislike? The user interface seems a bit dated. Some of the menus and settings, especially in the presentation manager, are not ...

Seamless and easy to navigate platform

What do you like best? Easily accessible reports, minimalistic UI and easy to navigate. It takes very little time to learn new features. The platform also has a fast response time What do you dislike? The interface looks a bit old in look and feel (No impact on the work we do). Reports are a bit slow when the attendence increases. Recommendations to others considering the product: Seamless Platform for hosting Webinars What problems are you solving with the product? What ...

Great tool for webinars

What do you like best? Easy way to get your message across to big audiences. Easy to use. The company provides leaning webinars on best practices. What do you dislike? The service from the customer support staff is inconsistent. Recommendations to others considering the product: Webinars are a great way to communicate with your clients. As a regular user, ON24 is a great product. I appreciate that they continue to improve the user experience. What problems are you solving ...

Industry leader

What do you like best? ON24 is an industry leader for webcasts. They're well respected and have a robust platform which can host a webcast of varied complexity, from simple presentations to live-video. Their pricing has also become more competitive over the years. What do you dislike? The cost for "event management" packs is really prohibitive, and should be something discounted especially for new clients. Finding internal resources to create/set-up programs can sometimes be a ...

A step up for webinars

What do you like best? branding of the webinar from reg to the platform What do you dislike? the producer screen isn't a fair reflection of the audience experience What problems are you solving with the product? What benefits have you realized? for internal comms, the fact we re-watch content is fantastic (and track it)

Excellent platform to connect marketing with sales

What do you like best? Beside a flexible interface with many presentation possibilities, the integration with SFDC is very useful. If desired, On24 allows sending the activity data and positive answers to a survey question "Would you like to speak with an expert?" directly to sales for follow up and also automatically filter out those attendees who indicated that they did not want to "speak with an expert." What do you dislike? Dealing with office hardware. On24 works best with an ...

Perfect Partner for Webinars

What do you like best? My largest client/user is in the financial and health related marketing sector. They use ON24 to provide educational webinars to members across the country to encourage leads and interest in other services they provide. They really like the customizable & branded automated emails, ease of registration process, no dial-in phone numbers for attendees, and presenting is a breeze for their team. The analytics features provide robust info on individuals attending and ...

Good platform

What do you like best? Very easy to set up webinars. It's great to be able to do various times of webinars (ex. Live, semi-live, on demand). What do you dislike? Can be difficult to initially set up without any training. What problems are you solving with the product? What benefits have you realized? Helps us educated our Target audience.