ON24 Reviews in June 2026: User Ratings, Pros & Cons

User-friendly platform with recurring technical issues

What do you like best? Simple to set up and create similar set up webinars using the same template. User friednly and simple interface for back end and end user. Recording features are useful and we really make use of the on demand feature which means attendees can access the webinar recording afterwards. Capturing attendee information through the registration is also very useful for us building our customer relationship base. What do you dislike? Technical issues with ...

On24 hard to use

What do you like best? That the links are trackable and the data What do you dislike? The backend is messy and hard to train new users to use. It also runs on flash and this is about to be discontinued and no one has updated us on how they will move forward. There is no easy video editing tools or features that they offer to raise the quality of the video Recommendations to others considering the product: none What problems are you solving with the product? What ...

Usage of On24

What do you like best? User friendly. Very easy to use. No complications What do you dislike? Limited options.. We have to play within the boundaries we cant do anything on our own out of the box. Recommendations to others considering the product: No idea What problems are you solving with the product? What benefits have you realized? Syncing with the Marketo was initially a problem but by time the issue is resolved and now the registration from Marketo and on24 ...

Easy to use, platform agnostic

What do you like best? It's web browser based, which makes it easy for anyone to join, engage and be a part of the presentation, whether as a viewer of the presentation or a presenter. What do you dislike? The user interface has a steep learning curve, the terminology used isn't necessarily plain english and it can be difficult to determine what a functionality actually does. This makes new people nervous and it's difficult to practice with the platform because there's no 'training ...

Smart, fully branded platform with several interactive features

What do you like best? You can brand the console to the client specifications The level of interactive features makes for a lot of engagement Browser based platform for ease of creation Intuitive Design Seamless switching between recorded presentations and live presentations Quick and easy to set up with ability to copy over branding when hosting multiple events Being able to add in slides live to the console and any polls, while the presenter is speaking What do you ...

Great experience all round

What do you like best? The overall support/assistance ON24 give each and every client. Always happy to set up a training/explanation session to ensure you get the most out of the platform What do you dislike? Sometimes some technical errors eg losing sound on the platform but apart from that nothing. Recommendations to others considering the product: Go for it !!!! What problems are you solving with the product? What benefits have you realized? More and more reach ...

Positive

What do you like best? The data capabilities and tracking of participant engagement What do you dislike? Not always the most reliable and can be complex when it comes to a live webinar. Recommendations to others considering the product: Take the training offered and leverage all the resources available. What problems are you solving with the product? What benefits have you realized? We are able to prioritize leads based on their engagement score

Great platform that helped us take our online events to the next level

What do you like best? The ability to customize the attendee experience and the out of the box integrations with some of the largest vendors we use. What do you dislike? The builder for the landing page / registration form is lacking advance functionality and it only works within a set of pre-designed templates. We've moved our registration into Marketo for more flexibility on the design for our registration forms. What problems are you solving with the product? What benefits ...

Great Webcasting tool for Marketing Activities

What do you like best? Easy User Interface and look & feel. The options to create the events and mange the reporting is the best part. ON24 makes life easy for creating registration links and manage the flow of contacts in the Database. What do you dislike? To my knowledge I have nothing to dislike. these features it offers are unique and customized. So you can get more features by adding the add-ons. Recommendations to others considering the product: Easy User Interface and ...

Strong Product

What do you like best? I love the ease of use for the administrator, host, speaker and customer. What do you dislike? More full packages, less a la carte on new release items. Recommendations to others considering the product: Good product. Easy to use. What problems are you solving with the product? What benefits have you realized? Complete ease of use. Have strong monthly attendance.