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8.9

Spot Score

ON24 - Webinar Software

ON24 Reviews in June 2026: User Ratings, Pros & Cons

Unleash the power of live online events.

4.2

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ON24 offers custom pricing plan

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ON24 Reviews & Ratings

4.2

Very Good

Based on 1515 ratings & 773 reviews

Rating Distribution

Excellent

(493)

Very Good

(217)

Good

(48)

Poor

(6)

Terible

(9)

Spotsaas Editor’s POV

ON24 has garnered high praise from users over the past year, with consistent positive feedback highlighting its exceptional features and user-friendly interface. Users appreciate the platform's ease of use, customizable options, and robust support system. The ability to create unique and engaging webinar experiences, along with features like live chat support and ...Read more

ON24 pros and cons

  • Intuitive and easy-to-use platform, allowing quick setup and operation of webinars.

  • Excellent customer support with quick response times, offering assistance via email, phone, and chat.

  • Customizable landing pages, logos, and registration pages provide a personalized experience for users.

  • Comprehensive platform with options for live, simu-live, and pre-recorded webinars, catering to diverse needs.

  • The platform's rich feature set and customizations can be overwhelming for new users without adequate support or training.

  • Limited availability of additional apps and connectors in the Marketplace, restricting advanced functionalities and integrations.

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Showing 281-290 out of 773

RN

Robert N

07/09/20

5 out of 5

Great experience all around

What do you like best? Ease of use, functional, user friendly, intuitive design. The support staff @ ON24 have been extremely helpful each time we've ever run into a minor issue or needed assistance with setting up the "invite/reminder/thank you" process for the webinars. The reporting functionality is quite easy to use as well and gives some rather basic but insightful visuals that help prove the value of the platform and allows for analysis of the audience profile. Integration with our ...

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KH

Kara H

07/09/20

5 out of 5

Unique Delivery Method for Presentations

What do you like best? We are a month into our contract with ON24, and so far I have been very pleased with the top level of customer service we have received. We are using ON24 to deliver our professional development content for teachers across our state, and I am excited about the abundance of possibilities that ON24 brings to us. What do you dislike? While the platform is very easy to navigate, both from the participant side and the creator side, there are a few more steps ...

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CD

Ciaran D

07/09/20

4.5 out of 5

Not perfect, but better than the rest

What do you like best? ON24 is easy for presenters to use, relatively intuitive to set up and better at more advanced features like streaming video than other platforms I've probably used 4-5 different webinar tools over the years and ON24 is by far the easiest, most robust and most stable The ability to pre-record but still do a live Q&A has been very helpful to work around schedules and to ensure things like demos work smoothly What do you dislike? Unfortunately, ON24's ...

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AM

Alex M

07/09/20

5 out of 5

Resident ON24 Guru: Content Experience, Templates, and Analytics

What do you like best? It's all-around a great platform, but the best parts are the support and transparency around platform updates and a ton of resources available directly from ON24 to help with both getting started and with customizing. It also provides some great analytic options in easily readable dashboards. What do you dislike? The archiving options aren't as varied as I would like them to be. Ultimately it would be great to be able to actively edit and choose which parts ...

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JA

Jacquelyn A

07/09/20

5 out of 5

On24 is an extremely valuable tool for any B2B Marketer

What do you like best? Hosting a virtual event requires a hefty amount of work - On24's platform takes a lot of the heavy leg work out of the set-up. Not to mention the insights provided far exceed those of competitors. What do you dislike? Learning all of the features of the system takes time but well worth it! By adding a managed service option it alleviated most of the pain points when our team first started out. What problems are you solving with the product? What benefits ...

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AI

Administrator in Non-Profit Organization Management

07/09/20

5 out of 5

Great experience

What do you like best? The Event Management services and ease of use. What do you dislike? No ability to have breakout rooms which is important for networking and more in depth conversations. What problems are you solving with the product? What benefits have you realized? Solving, branding and networking.

AI

Administrator in Marketing and Advertising

07/09/20

5 out of 5

Academy Program Manager

What do you like best? I love the ability to really customize and brand the on24 console between images, videos, etc. It allows my org to really add variety to each webinar experience. This has been really important as we are currently running all events as virtual. As we produce more digital events, I am able to really customize each event to provide a new experience for our audience. I have also become more adventurous in trying new on24 features like including a bumper video at the ...

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AI

Administrator in Computer & Network Security

07/09/20

5 out of 5

The Webinar Platform that can do it all

What do you like best? I love the ease of using the platform and the ability to easily run webinars globally. I never encountered any issues with running live events. What do you dislike? I wish the tool would accept more animations. The simulive functionality can defiantly improve by extending the length of the video clips to more than 10 minutes which is currently the max. Recommendations to others considering the product: It's always good to compare to see what's out in ...

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AI

Administrator in Information Technology and Services

07/09/20

5 out of 5

Review On24

What do you like best? ON24 provides a complete webinar experience to keep our audience engaged while providing an extremely easy to use format that is simple for both the attendees and presenters to use. I love the ability to change the appearance to our fit our business, add resources to an event in several formats, customize polls/surveys. The automated email reminders are extremely useful, freeing up my valuable time before the event so I can be fully prepared to present. The ...

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ST

Shannon T

07/09/20

5 out of 5

great, browser base platform with consistent results

What do you like best? I like that there is no download needed, which makes it easier for both speakers and the audience to participate. Each webinar gives the options of audio or video format and the experience is consistent for both. The front end is super customizable and the engagement tools are very thorough for adding additional information (like supporting documents, links, speaker bios, etc.). I also like that i've never had audio issues with this platform. With others, i've ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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