ON24 Reviews in June 2026: User Ratings, Pros & Cons

Great platform, very responsive support team

What do you like best? Easy to use, looks great, keeps customers happy. Easy to train new employees and customize each product very thoroughly. Support team is always very responsive and helpful. What do you dislike? When setting up our compliance questions, there is a coding bug that wont allow us to hit 'save' if we have selected too many countries for a certain question. Recommendations to others considering the product: Definitely review what you need as far as ...

Mixed feelings, but a good presentation platform.

What do you like best? The ability to create a visually appealing experience for each webinar, or create a standard design based on the webinar type along with the ability to have the slides work harmoniously with the presenter video appeal to me the most about the platform. What do you dislike? The platform is rather quirky and ON24 nickel and dimes you to death for features that in my opinion should be included with the standard service. What problems are you solving with the ...

A little clunky with video live

What do you like best? It’s good for presentations with audio only What do you dislike? Video is not good live. It is choppy, lagging What problems are you solving with the product? What benefits have you realized? It’s good for recording presentations with audio to be accessed later

On24 Webcast/Webinar Software

What do you like best? They have improved the usability of the recording system. Awhile back it was an issue with presenters (who may be worldwide), but now it seems to go more smoothly. Also, use to have attendees say, "I don't see anything, or I can't hear anything... has it started yet?" A handful. Now almost nobody has a technical issue. What do you dislike? I wold like to see the recording system act more like a recording system. Meaning the start and stop button can be ...

A ton of features!

What do you like best? I have used many different webinar programs. On24 is by far the best. The ability to create and completely modify a console is a huge benefit. What do you dislike? The only problem I see is that we don't currently have it completely integrated (our issue not yours). Recommendations to others considering the product: If the quality of your webinar is important, you should consider using On24. What problems are you solving with the product? What ...

Customer Campaigns Specialist

What do you like best? The presentation manager tool - it's clear to understand What do you dislike? The audio. The tool sometimes cuts the audio and cuts out the speaker Recommendations to others considering the product: No recommendations What problems are you solving with the product? What benefits have you realized? Targeting a large ray of customers in a simple way. It also connects to Marketo

Ease of use trumps some inconvienances

What do you like best? Intuitive, easy to use interface. Easy to learn. What do you dislike? Formatting on slides looks different in ON24. Extra works is sometimes required when slides have to be reformatted and uploaded again. Flash is required. The default MP4 archive of slides and speakers on video looks terrible-- the speaker video is too small. Would also like a way for speakers to pop in and out of the webcam gallery view without having to exit the webinar. Right now only ...

Excellent Tool, but UI could use work

What do you like best? ON24 assigns a Customer Success Manager to your account which is super helpful. The creation of webinars is a bit clunky, but the Knowledge Center is robust. Still, there are several quirks to the platform from the creation end. As far as the participants go, I don't think they have had any issues other than slow internet/wifi connections. What do you dislike? See above. It's not impossible to use, but you should set aside a good bit of time to really learn ...

Highly engaging webinar platform with actionable analytics

What do you like best? Delivers a captivating and immersive audience experience unrivalled in the webinar space. Really takes customer engagement to the next level. What do you dislike? Inability to have all interactions for each attendee captured in the same data export file. Have to download separate reports to consolidate the data can be time consuming. What problems are you solving with the product? What benefits have you realized? In-depth engagement analytics on ...

My On24 Experience

What do you like best? ability to customize target page content and branding What do you dislike? somewhat limited target page formats to choose from Recommendations to others considering the product: it's a simple, easy to use and fast to market platform for webcasts and company information sharing What problems are you solving with the product? What benefits have you realized? creating microsites for customer self-service platform