Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Great user experience

What do you like best? Easy to use, navigate and the automation works perfectly. The team at Omnisend are also one of the best customer support teams I have ever worked with What do you dislike? Nothing we have found to dislike yet using the programme What problems are you solving with the product? What benefits have you realized? Great automation, time saving setting up campaigns which leads to additional productivity

Fast setup and integration

What do you like best? The templates are easy to use. It takes almost no time to get a design up and running for a new email campaign. What do you dislike? They don't have Shopify product review automation or the ability to create emails for purchased product reviews. What problems are you solving with the product? What benefits have you realized? Marketing email automation and product oriented email sends.

Generally good but would like to manipulate subscriber data more

What do you like best? The Live view is amazing but it would be great to know where in the world your anonymous visitors were located. What do you dislike? The inability to sort the subscribers by date joined. It makes it difficult to determine who your new subscribers are What problems are you solving with the product? What benefits have you realized? If a customer is visiting a certain area of our site we can micro-market to that person, In addition, I think the automation is ...

Great for e-comm and small businesses

What do you like best? The automation and various e-comm oriented templates. And the customer service is on point - always there and responsive. What do you dislike? Audience segmentation options are limited. Would love to have additional in-depth options. What problems are you solving with the product? What benefits have you realized? Email marketing is one of our highest conversion tool and it's important to have a platform that's easy to work with and delivers.

Easy to use

What do you like best? Integration is extremely easy. That is the best part. Prepare to spend a little more time setting up email templates but that's the case of all marketing automation tools. it is very easy to use. What do you dislike? However, it could be a bit pricey. Base price of $16 for up to 1000 email subscribers is a tad high. It can quickly cost more when you import more than that. If you are on WC, the functionalities are not that refined. Live Views of Product ...

Wonderful Tool With Room To Grow

What do you like best? Reporting export feature, audience segmentation, ability to sync with Facebook, automation capabilities, & workflow options. What do you dislike? Wish reporting separated date & time & day of week to better analyze best practices to send, email headline is buggy and often I make changes several times before it finally saves, sales results do not match what is in Google Analytics, wish there was more templates and customization options when creating emails. ...

Omnisend est une très bonne application

What do you like best? cette application est facile d'utilisation et elle est intuitive ce qui est vraiment important pour moi qui suit assez novice en informatique What do you dislike? RIEN DE PARTICULIER JE NE SAIS PAS TROP QUOI DIRE Recommendations to others considering the product: Excellente application , à recommander pour sa facilité d' utilisation et pour sa traduction en français,les autres applis du même style sont toutes en anglais What problems are you solving with the ...

Loads of fabulous goodies in a bundle pack!

What do you like best? Everything is seamless and connected, the basic functions + additional functions are all great tools to boast our online sales and increase customer signups! Ease of designing the emails are also a plus! What do you dislike? More functions and more addons/free style to the email editor would be good. The live view currently could have more functions to it, like enabling us to chat to the customer directly. Recommendations to others considering the product: ...

Really good for integrating with shopify

What do you like best? It makes integrating with Shopify a breeze. The live mode is really good for tracking behaviors for our end consumers and every data helps. The automated features like retargeting and abandoned cart seems to be of big help as well. The layout is also very clean and appealing. What do you dislike? The only thing that I dislike about it was that compared to mailchimp. There isn't a time warp option where you can send the email in the same time in different time ...

Great alternative to Mailchimp

What do you like best? I like the ease of use of Omnisend. It is very user-friendly and quick to integrate. I like that they offer a variety of fun integrations for emails such as the gift box and scratch box. I also love the wheel of fortune for collecting emails from our website visitors. What do you dislike? I would love if they had the ability to use merge tags (similar to MailChimp for the integration of information into emails. I would also love to have an RSS automated email ...