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9.2

Spot Score

Omnisend - Marketing Automation Software

Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Streamline your email marketing with ease.

4.3

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Starts from $16 / Month, also offers free forever plan

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Omnisend Reviews & Ratings

4.3

Very Good

Based on 1840 ratings & 624 reviews

Rating Distribution

Excellent

(507)

Very Good

(106)

Good

(7)

Poor

(3)

Terible

(1)

Spotsaas Editor’s POV

Omnisend has garnered widespread praise over the past year as a standout email and SMS marketing platform, especially for e-commerce businesses. Its intuitive interface, easy setup process, and user-friendly features make it accessible for both seasoned marketers and beginners alike. Users consistently highlight its drag-and-drop email builder, visually appealing ...Read more

Omnisend pros and cons

  • Exceptional customer support praised for responsiveness, efficiency, and friendliness across the board.

  • Intuitive user interface with a modern design that is beginner-friendly and requires minimal technical expertise.

  • Features a variety of well-designed, customizable templates for email, SMS, and push notifications, catering to different needs.

  • Seamless integration with popular e-commerce platforms like Shopify and WooCommerce, enhancing functionality for online stores.

  • Limited mobile-friendly options and optimizations for advanced design, potentially affecting the mobile user experience.

  • The range of features and customizations can be overwhelming for absolute beginners without proper guidance or onboarding.

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Showing 321-330 out of 624

KF

Kristopher F

01/22/20

4.5 out of 5

Omnisend: My #1 Rated Email Marketing Source

What do you like best? I love the simplicity of Omnisend. When I use it, I know with confidence that I'm sending what needs to be sent! There is nothing better than sending out a mass email that didn't take too long to create, that does the job well. I love that the price is flexible and meets the users needs! What do you dislike? The only thing I would improve is the automation. I feel there should be more options. This isn't a huge issue, but I'm sure it would improve the ...

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AW

Ally W

01/22/20

4 out of 5

Makes email marketing a breeze

What do you like best? The ability to track engagement and automation of emails What do you dislike? some detailed customization, such as sending an email to a specific customer Recommendations to others considering the product: Great for email automation and marketing What problems are you solving with the product? What benefits have you realized? learning users behavior and likes/dislikes

EW

Eli W

01/22/20

5 out of 5

So far so good! :)

What do you like best? I love the templates and the automation is a lot easier than other systems I've tried. What do you dislike? I'd love to be able to speak with someone on the phone if I need help, but so far your chat support has been great. What problems are you solving with the product? What benefits have you realized? I'm more easily able to see stats on who is opening my emails and when, and with zapier integration we've finally been able to auto-send welcome emails. ...

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S

Shedwin E

01/22/20

5 out of 5

Awesome Marketing Tool

What do you like best? Campaigns are easy to set up & edit..... What do you dislike? Customer service on chat could be improved. They don't read intently & you have to repeat your issue but they are helpful after finding out what the issue is & they follow up. What problems are you solving with the product? What benefits have you realized? Traffic issues.

B

Brian F

01/22/20

5 out of 5

Customer Service

What do you like best? I just did the upgrade but even with my free plan I received a prompt reply to an email about a question that I had. What do you dislike? They need to have a customer service phone number. What problems are you solving with the product? What benefits have you realized? Email templates and reaching multiple businesses much faster.

AI

Administrator in Wholesale

01/22/20

5 out of 5

Best e-commerce email marketing tool to grow your loyal audience

What do you like best? Broad functionality & ability to created follow up emails for targeted audiences. Dropped basket reminder with additional follow up emails & automations really impactful for sails. Fully customisable newsletter creation tool with scheduling. Customisable subscription forms as popup's or embedded or even as gamification tool with discount codes - Fortune wheel & many more. I would recommend Omnisend for any ecommerce struggling with they users loyalty. It's kinda ...

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RR

Raymond R

01/21/20

5 out of 5

Omnisend Review

What do you like best? Omnisend is very helpful in sending promtional products to increase sales! What do you dislike? There are many different types of emails you can send with omnisend but the tutorials are very helpful. Recommendations to others considering the product: Be open to all the differnt options that omnisend offers to expand your organization. What problems are you solving with the product? What benefits have you realized? I am solving my abandoned cart ...

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DS

Dhiraj S

01/21/20

5 out of 5

Perfect for E-Commerce!

What do you like best? The platform integrates amazingly well with Shopify. Easy to use, prompt resolution of customer queries. Awesome content on their social channels empowers you to use Omnisend to the fullest. What do you dislike? Honestly, nothing to dislike. Everything works great. Recommendations to others considering the product: Easy to use. Automation solves most problems. Great customer support. What problems are you solving with the product? What benefits have ...

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JF

Jess F

01/21/20

5 out of 5

Perfect for what i neee

What do you like best? It's great for what I need, good integration and automations. just what i was looking for What do you dislike? Its charged in USD but i would prefer GBP living in the UK Recommendations to others considering the product: It has been worth it. Easy to set up, easy to use and i feel like the features actually work What problems are you solving with the product? What benefits have you realized? It actually recognises when someone has bought after ...

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AI

Administrator in Cosmetics

01/21/20

5 out of 5

Marketing for Clients

What do you like best? the marketing automation and tracking of sales. What do you dislike? could be more easy to implement name insertion. Recommendations to others considering the product: Omnisend has great reporting which allows for more effective marketing. What problems are you solving with the product? What benefits have you realized? Increased sales for an e-commerce client

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].