Omnisend Reviews in June 2026: User Ratings, Pros & Cons

Best Ecommerce Marketing Software Yet!

What do you like best? Quick and helpful support User friendly Drag and drop What do you dislike? At this time, we are happy with the service and currently do not dislike anything. What problems are you solving with the product? What benefits have you realized? Reaching a greater audience with more professional and clear marketing materials and messaging.

Amazing

What do you like best? I love the features that I get with Omnisend! I was able to grow my email subscriber list and I plan to use it with my second business as well. What do you dislike? I wish I knew how to operate the system better. I am still learning since we just moved over from Mail Chimp. Recommendations to others considering the product: DO IT! You will not regret it and their help center is amazing when searching for answers. What problems are you solving with ...

Best Marketing Tool

What do you like best? All the features are easy to use & learn What do you dislike? Nothing. The support team is very prompt Recommendations to others considering the product: Must use. What problems are you solving with the product? What benefits have you realized? Increased returned customers, revenue from abandon carts, interactive pop up forms etc

Simple Setup

What do you like best? Tips and pointers on what form to setup next. Easy steps to follow. What do you dislike? Mobile version is a little difficult on a Pixel 3. There isn't a swipe left and right to view the whole window. But, I wasn't too bothered by this. What problems are you solving with the product? What benefits have you realized? Email marketing. The benefit of using Omnisend is having emails automated. I also appreciate the different template forms and the blank ...

Exceptional design and UI, not as many automation features as Mail Chimp

What do you like best? I love the ease of use. It is simple to set up and the prompts to move you from one campaign to another and further the development of your business is effortless and very helpful for a newbie like myself What do you dislike? I didn't like getting the rug pulled out on the "paid features" after the trial. I was barely started, it took me time to create them, and they were ended with a prompt to pay. I wasn't aware this was going to happen and I was soured on ...

outstanding experience!

What do you like best? High open rates, I have never got open rates than omnisend What do you dislike? I had to wait for first sending almost 48 hours Omnisend approve list uploaded Recommendations to others considering the product: Omnisend have high deliverability rate What problems are you solving with the product? What benefits have you realized? Deliverability rate

Very good Product

What do you like best? I like how easy and user friendly the platform is. I feel as though it is a very good platform for beginner users. What do you dislike? There is not much to dislike about Omnisend but if I had to pick one I'd say how I would have to buy SMS credits. I feel as though SMS credits would come with a plan. What problems are you solving with the product? What benefits have you realized? I am solving the problem of lack of email marketing with Omnisend. The ...

a game changer for automated emails

What do you like best? I currently use Omnisend and have been using it for quite some time now for our fitness business. Simply, I love the customized emails for each individual product purchase. Especially since so many things have turned virtual (subscriptions, workouts, memberships, etc) and to be able to create a custom email with passwords and login information is so helpful. The other thing I absolutely love is the analytics of seeing how much revenue you made from your auto ...

Excellent Tool for E-Commerce platforms. Good enough for other online use-cases as well

What do you like best? ease of use for the use-cases that are catered by the platform (which includes pretty much all use-cases related to e-commerce). At the same time, it provides all the power and functionalities any other tool in the market provides What do you dislike? If your use-case is not explicitly catered by the platform (can happen for non e-commerce online platforms, which don't technically have a "store"), you might have to take an few winding paths to get your job ...

This service has been vital for my business

What do you like best? The automations for sending out and capturing new customer information has been very seamless and integration has been error free. The automation is organic and natural making the customer experience enriched. The personalisation is good and complex automation is also valued (flow) What do you dislike? I have found the templates a bit limiting but its not a deal breaker as you can add your own image behind some templates. Fonts could be displayed rather ...