Omnisend Reviews in May 2025: User Ratings, Pros & Cons

Omni Review

What do you like best? I like the templates for the auto emails What do you dislike? I dislike how I cannot view full reporting unless I upgrade. Recommendations to others considering the product: Omnisend provides a complete Email marketing solution which includes email automations that are already setup. What problems are you solving with the product? What benefits have you realized? Keeping in touch with the consumer promoting products.

An Excellent Ecommerce Marketing Automation Platform for Small Business and Startup (Plus More)

What do you like best? The most impressive thing about Omnisend is how easy they make it to build both decent looking emails, and automation as well. The interface is intuitive, the customizations are plentiful, and there are options for much deeper customization and future opportunities as well. They also provide a wealth of information both in webinars, help documentation, and via tooltips in the application that answer pretty much every question you have - whether it's about the ...

So far, so great.

What do you like best? Ease of use, reasonable price point, clean look, both within the site itself and in the emails that I'm able to create using Omni. I haven't encountered any issues. I especially like that I have the option to send automations for only $16/mo. What do you dislike? Nothing thus far. Everything seems to be working fine, and if I encounter any issues, it seems like they will be quick to help me solve my problems. Recommendations to others considering the ...

Better than others I've used in the past

What do you like best? easy to use platform with all the features we need What do you dislike? Nothing that i've found so far. all features are working good What problems are you solving with the product? What benefits have you realized? being able to keep in touch with my customers. I really like the way it integrates with shopify

I. LOVE. THIS. APP

What do you like best? This has helped me tremendously in growing a relationship with my customers. I use it frequently. I like how user friendly with it. What do you dislike? I don't like to have to pay for SMS messages. What problems are you solving with the product? What benefits have you realized? Reaching my customers with ease.

satisfied

What do you like best? we like live view and marketing campaign. What do you dislike? In live view, we can't see the where did customer come from like Google, Facebook or others What problems are you solving with the product? What benefits have you realized? email automation

Many features included, that could usually require using multiple platforms.

What do you like best? Automations are highly customisable, and have useful insights. What do you dislike? You cant see which customers made a purchase due to the automation. What problems are you solving with the product? What benefits have you realized? We have improved our automation significantly, and started collecting phone numbers through our sign up form.

Simple Easy To Use Email Automation

What do you like best? How simple the platform is there isn't too much going on and it helps with setting up effective email sequences. This is my first time using email marketing properly and I came from MailChimp because they had banned my account for no specific reason. I have heard about how effective email marketing can be and this provider has made it easy to begin making simple sequences however I can see that there is plenty of room fo me to get more complex sequences once I ...

Great integration but poor technical offerings

What do you like best? It's extremely well integrated with Shopify, and everything syncs up together much better than competitior services like Mailchimp where I've experienced a lot of sync issues. What do you dislike? Pretty much all my emails get automatically flagged as spam or promotion. This is software-specific, because the same thing with the same emails does not happen with Mailchimp and Hubspot. As a result, the open/click rates on Omnisend are materially lower than that ...

not ideal for eCommerce businesses

What do you like best? It connects with Shopify to be able to pull product image and title/description to be put into emails. It has integrations with lots of other softwares What do you dislike? It lacks the ability to pull in important customer information and order information that can be used in the automated email workflows. Even the information that it is able to pull cannot be used as part of segmentation to send personalised email to your database. What I found most ...