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Odoo CRM - CRM Software

Odoo CRM Reviews in September 2026: User Ratings, Pros & Cons

Efficiently manage your customer relationships with ease.

4.15

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Odoo CRM Reviews & Ratings

4.15

Very Good

Based on 109 ratings & 130 reviews

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Rating Distribution

Excellent

(70)

Very Good

(31)

Good

(15)

Poor

(10)

Terrible

(4)

Spotsaas Editor’s POV

Odoo CRM has established itself as a versatile and user-friendly platform tailored for businesses of varying sizes. Its standout features include effortless customization, seamless integration with third-party applications, and a modular design, which allows businesses to scale and adapt the system to their unique needs. Users appreciate its simplified workflows, ...Read more

Odoo CRM pros and cons

  • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.

  • Interface is easy to navigate for non-technical users.

  • Integrates with WhatsApp, SMS, and email to automate workflows.

  • Platform is customizable to specific business needs.

  • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.

  • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.

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Showing 61-70 out of 130

AU

Anonymous User

10/21/20

5 out of 5

"Excellent work tool, helps to organize the administration of the company"

What do you like best about Odoo CRM? It is a tool that is easy to access, clear and accurate where any user can use it without help. What do you dislike about Odoo CRM?

NS

Namitha S

10/15/20

5 out of 5

"A Complete CustomerRelation suite for any business"

What do you like best about Odoo CRM? User friendly, Maintenance cost less, integration with other software possible What do you dislike about Odoo CRM?

TC

tanner c

10/15/20

5 out of 5

"Great tool for managing leads"

What do you like best about Odoo CRM? My favorite thing about Odoo CRM is the clean interface and the integration with the rest of Odoo software. Most business software has an interface that looks like windows 95, which really can be hard on your eyes, and time consuming to use. Odoo has a very clean and aesthetically pleasing interface that makes it significantly easier to use. It may sound like a small thing, but with most CRM software providing the same basic features, a good interface ...

Read more

AU

Anonymous User

10/15/20

3 out of 5

"Eficient"

What do you like best about Odoo CRM? Integrante all t'he workflow in one app. What do you dislike about Odoo CRM?

AU

Anonymous User

10/15/20

3.5 out of 5

"I am Happy with the platform"

What do you like best about Odoo CRM? Customization. It is easily extendable. However, all those 3rd party modules for Enterprise solutions do not work, the service the most of them that provide is awful.

AU

Anonymous User

10/14/20

4.5 out of 5

"Very good application really that I recommend"

What do you like best about Odoo CRM? The fact that we are able to have opportunities at our fingertips and that we may be able to rekindle customers by clicking

AU

Anonymous User

10/13/20

1 out of 5

"Getting there, but not nearly as user-friendly as Salesforce"

What do you like best about Odoo CRM? Kanban view; filtering data in CRM view is helpful What do you dislike about Odoo CRM?

LL

Leandro L

10/13/20

4.5 out of 5

"Easiest CRM to operate"

What do you like best about Odoo CRM? The platform and the way we control leads are the best part of the Odoo application. Users can control leads in same screen and check all the story behind the negotiation.

AU

Anonymous User

10/13/20

1 out of 5

"Getting there, but not nearly as user-friendly as Salesforce"

What do you like best about Odoo CRM? Kanban view; filtering data in CRM view is helpful What do you dislike about Odoo CRM?

PS

Peter S

10/13/20

5 out of 5

"Building and managing relations made easy"

What do you like best about Odoo CRM? All contacts and company information at hand in one app (the free contacts app), this combined with the CRM app gives you have a great overview on what is going on a sales level in your company. Visual overview what proposal is in what sales phase and the forecasted value of all or each quote.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].