9.0
Spot Score

Odoo CRM Reviews in June 2026: User Ratings, Pros & Cons
Efficiently manage your customer relationships with ease.
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Starts from $7.25 / Month when Billed Yearly, also offers free forever plan
Odoo CRM Reviews & Ratings
Spotsaas Editor’s POV
Odoo CRM has established itself as a versatile and user-friendly platform tailored for businesses of varying sizes. Its standout features include effortless customization, seamless integration with third-party applications, and a modular design, which allows businesses to scale and adapt the system to their unique needs. Users appreciate its simplified workflows, ...Read more
Odoo CRM pros and cons
Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.
Customizable and flexible platform that allows users to tailor their experience to specific business needs.
Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
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Showing 51-60 out of 130
AU
Anonymous User
12/23/21
"Decent solution but need customization"
What do you like best about Odoo CRM? Odoo has many modules and cover many of the basic requirements. Since its open source software, its prety cost effective. CRM covers lot of aspects and functionalities.
KA
Kumar A
12/04/21
"Very good CRM tool with open source !"
What do you like best about Odoo CRM? Its single interface is integrated with multi-channels like Sales, Inventory, Marketing, HR, and MIS. Its user interface is excellent and descriptive. It supports all operations of Sales management to its Delivery to customers. Its Stock management, Inventory are excellent and descriptive. We can easily store the Product or service Inward, and its storage and stock will be available to the user with the dashboard. All the functionalities can be ...
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AU
Anonymous User
11/25/21
"Odoo CRM to manage and have a global vision of the relationship with the client."
What do you like best about Odoo CRM? The most helpful of use Odoo CRM is the integration and interoperability feature. The complete Odoo offering is easy to deploy and more ease to activate and use
TV
Trung V
09/05/21
"Very bad customer service"
What do you like best about Odoo CRM? The software is clear and clean, easy to use, friendly user interface, and has a lot of functionalities for many businesses What do you dislike about Odoo CRM?
TV
Trung V
09/05/21
"Very bad customer service"
What do you like best about Odoo CRM? The software is clear and clean, easy to use, friendly user interface, and has a lot of functionalities for many businesses What do you dislike about Odoo CRM?
AU
Anonymous User
08/24/21
"Lackluster Tool for Case Management"
What do you like best about Odoo CRM? It is a simple tool to use; however, it is not that great for automation with case management to ensure all parties are engaged in an orderly manner. To me, it is more of an entry-level database than a proper CRM / case management tool.
AU
Anonymous User
08/24/21
"Lackluster Tool for Case Management"
What do you like best about Odoo CRM? It is a simple tool to use; however, it is not that great for automation with case management to ensure all parties are engaged in an orderly manner. To me, it is more of an entry-level database than a proper CRM / case management tool.
OR
Orlando R
05/28/21
"CRM is not what I expected"
What do you like best about Odoo CRM? Friendly interface, easy to follow the sales flow, integrated to my marketing automation, and also with my other Odoo modules, this is the main reason I am using Odoo because the integration with its CRM
OR
Orlando R
05/28/21
"CRM is not what I expected"
What do you like best about Odoo CRM? Friendly interface, easy to follow the sales flow, integrated to my marketing automation, and also with my other Odoo modules, this is the main reason I am using Odoo because the integration with its CRM
NR
Nicolas R
05/27/21
"Best CRM I tried. Integrated and easy to use"
What do you like best about Odoo CRM? I loved that it is easy to use for anyone. You can have an integrated CRM with all the Odoo suite. The best features for me are Voip integrated, connected with Marketing automation, auto-qualified leads to avoid human classification from leads to opportunities.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].