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Odoo CRM - CRM Software

Odoo CRM Reviews in September 2026: User Ratings, Pros & Cons

Efficiently manage your customer relationships with ease.

4.15

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Odoo CRM Reviews & Ratings

4.15

Very Good

Based on 109 ratings & 130 reviews

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Rating Distribution

Excellent

(70)

Very Good

(31)

Good

(15)

Poor

(10)

Terrible

(4)

Spotsaas Editor’s POV

Odoo CRM has established itself as a versatile and user-friendly platform tailored for businesses of varying sizes. Its standout features include effortless customization, seamless integration with third-party applications, and a modular design, which allows businesses to scale and adapt the system to their unique needs. Users appreciate its simplified workflows, ...Read more

Odoo CRM pros and cons

  • Covers sales processes end-to-end: delivery tracking, follow-up, lead organization, and classification.

  • Interface is easy to navigate for non-technical users.

  • Integrates with WhatsApp, SMS, and email to automate workflows.

  • Platform is customizable to specific business needs.

  • Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.

  • Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.

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Showing 91-100 out of 130

K

Kęstutis

07/18/20

4.5 out of 5

"CRM for supporting sales processes"

What do you like best about Odoo CRM? Very flexible software. As open-source, it allows many customizations. Philosophy of ODDO CRM reminds me of Android smartphone. If you need any functionality, you just look for the appropriate apps in ODOO or other developers. All of that gives fast and relatively cheap development and customization.

PF

Piervito F

05/28/20

2 out of 5

"odoo business review"

What do you like best about Odoo CRM? one thing really powerfull is the posiibility of sending directly email to customers/providers/ different entities from Odoo directly.

PF

Piervito F

05/28/20

2 out of 5

"odoo business review"

What do you like best about Odoo CRM? one thing really powerfull is the posiibility of sending directly email to customers/providers/ different entities from Odoo directly.

AU

Anonymous User

04/29/20

5 out of 5

"Easy tracking your leads and convert to quotation"

What do you like best about Odoo CRM? Status for every opportunity. Help me a lot to maintain until the quotation What do you dislike about Odoo CRM?

AM

Abdul M

04/26/20

5 out of 5

"Odoo CRM Feedback All Modules are integrated and Can be customized as per business Requirement"

What do you like best about Odoo CRM? All modules are Integrated. Thus customer does not need to purchase other software What do you dislike about Odoo CRM?

AR

Aleksandar R

04/16/20

5 out of 5

"Its our 3th generation of CRM solutions and I'm sure Odoo was the best choice."

What do you like best about Odoo CRM? I am convinced Odoo has the best one UI. Its very easy for customising, very well integrated with a lot of Odoo and other solutions.

AR

Aleksandar R

04/16/20

5 out of 5

"Its our 3th generation of CRM solutions and I'm sure Odoo was the best choice."

What do you like best about Odoo CRM? I am convinced Odoo has the best one UI. Its very easy for customising, very well integrated with a lot of Odoo and other solutions.

AU

Anonymous User

03/26/20

5 out of 5

"User friendly CRM"

What do you like best about Odoo CRM? It has very good modern user interface also it's mobile user interface make it more easy to use. Apart from this, reduce data entry and helps mainly in leads nurturing and lead scoring.

AU

Anonymous User

03/26/20

5 out of 5

"User friendly CRM"

What do you like best about Odoo CRM? It has very good modern user interface also it's mobile user interface make it more easy to use. Apart from this, reduce data entry and helps mainly in leads nurturing and lead scoring.

AU

Anonymous User

03/25/20

3 out of 5

"Cost Effective"

What do you like best about Odoo CRM? As it is open source, it help to keep cost down, which is major part now a days. Every one look for cost effective solution. What do you dislike about Odoo CRM?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].