Observe.AI Reviews in May 2025: User Ratings, Pros & Cons

"Observe.ai is really useful tool, which I can really recommend it to my colleague."

What do you like best about Observe.AI? Using the Observe.ai is really useful, especially when it comes to evaluating the calls. I can evaluate the calls fast and I really like how amenable it is. As an analyst it is way more better to evaluate the calls while using the Observe.ai. What do you dislike about Observe.AI? The downsides of Observe.ai is I can't search for the call backs, which I am still gonna use the assurance for me to see the call backs. I also dislike the ...

"Observation"

What do you like best about Observe.AI? I liked how helpful this tool is, how efficient it is and how convenient it is for us to spot an error caused by an agent. It is also helpful in a way that it makes our job quick. What do you dislike about Observe.AI? I disliked the fact that some recommended answers isn't accurate. It is kind of a hassle because we are having a hard time to spot the error. The numbers as well, it should be written in Roman Numerals instead of word form to spot it ...

"Observe. AI ASSURANCE : " The Game Changer ""

What do you like best about Observe.AI? What I’m amazed about this tool and makes it beneficial because it’s a one in all tool. From the recorded call down to the transcription to the evaluation form all in one and you could multi task it even not using other window. All in one screen and your work is done flawlessly. It really helps me to evaluate the calls more accurately and more define. The words that we are confused on the calls are transcribe which help us to see and evaluate ...

"Observe.AI is very convenient to use. Although, it needs more updates to make it perfect."

What do you like best about Observe.AI? Since I do call auditing, I love how it identifies agent and shopper in the transcript. But since this tool is not that perfect yet, I also use Assurance web to cross-reference. What do you dislike about Observe.AI? There are times that some calls are incomplete in this software and I needed to use a secondary tool to continue auditing my assigned call IDs. I would suggest that the developers work on making updates for this to make this tool perfect ...

"Makes the work easier."

What do you like best about Observe.AI? It is showing details and transcription. What do you dislike about Observe.AI? The recording sometimes aren't complete. What problems is Observe.AI solving and how is that benefiting you? Reduces the time working on a specific lead.

"Observe.AI is great for evaluating calls"

What do you like best about Observe.AI? Osbserve.AI helps me to evaluate calls because of the transcriptions. What do you dislike about Observe.AI? There are some calls that have incomplete transcriptions Recommendations to others considering Observe.AI: Using Observe.AI sometimes requires a lot of patience due to some technical issues What problems is Observe.AI solving and how is that benefiting you? Observe.AI fixed their lagging problems and it helps me evaluate faster

"Excellency"

What do you like best about Observe.AI? Observe ai is the best cause it is smooth to use and easy to use. What do you dislike about Observe.AI? I don't have any issue regarding observe ai since i like it and it is very easy to use. What problems is Observe.AI solving and how is that benefiting you? So far i have no problems with observe ai

"Observe ai is a great tool for us to be more skillful and enhance our abilities in auditing."

What do you like best about Observe.AI? It has an accurate transcript and has a good audio quality. What do you dislike about Observe.AI? Nothing in observe ai which I dislike because everything is perfect and precise. Recommendations to others considering Observe.AI: My advice for people who wants to use observe .ai is to read the terms and policies patiently and follow them in order to have a smooth transactions. What problems is Observe.AI solving and how is that benefiting you? It ...

"Observe ai is a great tool for us to be more skillful and enhance our abilities in auditing."

What do you like best about Observe.AI? It has an accurate transcript and has a good audio quality. What do you dislike about Observe.AI? Nothing in observe ai which I dislike because everything is perfect and precise. Recommendations to others considering Observe.AI: My advice for people who wants to use observe .ai is to read the terms and policies patiently and follow them in order to have a smooth transactions. What problems is Observe.AI solving and how is that benefiting you? It ...

"Oberve.AI helps us in all aspects as we audit calls in assurance."

What do you like best about Observe.AI? The most helpful part in observe.AI which is the recommendation and the transcriptions of each call. It helps us to easily divert calls and extends the policies of assurance. What do you dislike about Observe.AI? Well, observe.AI has many benefis in helping us too sucessful calls, and I dont have any dislikes in this tool. Observe.AI makes us call auditors get easily with the calls and do our job. What problems is Observe.AI solving and how is that ...