Nutshell Reviews in September 2026: User Ratings, Pros & Cons

"Helpful and Effecient"

What do you like best about Nutshell? I like that it is very effective in communicating with the rest of my team and keeping in contact with clients. What do you dislike about Nutshell? Some of the untimely moments the software doesn't work What problems is Nutshell solving and how is that benefiting you? It helped solved the ability to see what is causing engagement with clients

"Nutshell helps us grow"

What do you like best about Nutshell? Makes it quite easy for us to understand exactly how much outreach we need to do. What do you dislike about Nutshell? One thing I would like to do is send mass emals that include attached images. What problems is Nutshell solving and how is that benefiting you? Outreach is simplified drastically.

"User friendly and cost effective"

What do you like best about Nutshell? I love the attractive interface and how easy it is to import and manually add data. The reports are detailed and can be catered to almost any situation. I have used a few other products in this area, but Nutshell is by far the most user friendly and cost effective than the others. What do you dislike about Nutshell? There are some features (like forms and drip campaigns) that are fairly limited. If you have specific targets and goals for campaigns that ...

"Great Value"

What do you like best about Nutshell? It has many features of more expensive CRM platforms for a much better price What do you dislike about Nutshell? Can't think of any. I'm able to execute all my tasks effectively. What problems is Nutshell solving and how is that benefiting you? Filling up the pipeline

"Finally a CRM that a sales team loves and is simple to use!"

What do you like best about Nutshell? The hardest part about CRMs for us in the past was the buy in from our sales team. The complexity and design just never inspired them to see it as the "source of truth" we hoped for. Not with Nutshell. Our team enjoys using it, finds it simple to navigate and as a result they actually use it! What do you dislike about Nutshell? Originally it was the lack of integrations but now with Slack showing everyone when we win a deal and built-in forms for ...

"Essential to our biz development"

What do you like best about Nutshell? Nutshell has proven absolutely critical to helping our newly established firm get off the ground and build our business from the ground up. It's allowed each member of our team to collaborate more efficiently and effectively. What do you dislike about Nutshell? The app could be better. I'd like it to better mirror the desktop version. What problems is Nutshell solving and how is that benefiting you? Keeping track of our outreach to potential clients and ...

"It helped with Managing leads and keeping everything I needed in one place"

What do you like best about Nutshell? Being able to make and record calls on Nutshell What do you dislike about Nutshell? The only challenge is learning how to effectively use it. What problems is Nutshell solving and how is that benefiting you? We were trying to keep as much of what we do in one place from prospecting to closing the account.

"Marketing Specialist"

What do you like best about Nutshell? it is user friendly and simple to navigate What do you dislike about Nutshell? It is more suited for smaller companies and it can be hassle uploading information What problems is Nutshell solving and how is that benefiting you? having one place for sales pipeline and collecting customer's information

"Good online - Poor Mobile service"

What do you like best about Nutshell? Leads page is easy to use Easy to track individual customers history Easy to tag and communicate within the organisation Easy to rate prospect and customer performance Love the new "star" for coms Easy to template, email and text customers about new lines and specials What do you dislike about Nutshell? Very poor mapping ( location ) and mobile compatability Interface can be clunky No leaderboard for different kinds of interactions Email notifications ...

"Good online - Poor Mobile service"

What do you like best about Nutshell? Leads page is easy to use Easy to track individual customers history Easy to tag and communicate within the organisation Easy to rate prospect and customer performance Love the new "star" for coms Easy to template, email and text customers about new lines and specials What do you dislike about Nutshell? Very poor mapping ( location ) and mobile compatability Interface can be clunky No leaderboard for different kinds of interactions Email notifications ...