Novo Reviews in June 2026: User Ratings, Pros & Cons

No security

Used as Corporate online acct…worked great until I was debited $600.00…for unauthorized debit…took 3 months to clear up…customer service sucks!…stay away…unsecured!!

No security

Used as Corporate online acct…worked great until I was debited $600.00…for unauthorized debit…took 3 months to clear up…customer service sucks!…stay away…unsecured!!

Great for small businesses just…

Great for small businesses just starting out!!

I love Novo for business banking…

I love Novo for business banking everything I need to help my business keep my business funds separate from my personal

If I can provide them with a negative…

If I can provide them with a negative number I would. This bank does not have customer support for the most crucial departments in regards to your account. My account has been in review for over 2 months and my funds frozen after requesting it be closed 2 weeks after the basically closed account and have had ZERO followup to my several emails and then the team lead Kevin basically told me not to reach out until they have an update 2 months is way too long and then when you call no ...

If I can provide them with a negative…

If I can provide them with a negative number I would. This bank does not have customer support for the most crucial departments in regards to your account. My account has been in review for over 2 months and my funds frozen after requesting it be closed 2 weeks after the basically closed account and have had ZERO followup to my several emails and then the team lead Kevin basically told me not to reach out until they have an update 2 months is way too long and then when you call no ...

I love Novo for business banking…

I love Novo for business banking everything I need to help my business keep my business funds separate from my personal

Best small business bank

The customer service has been incredible and I have love the app. Everything is clear and easy to understand.

Don't use this bank if you plan to do large transactions

I set up an account for my business with Novo because they market that they are designed for small businesses and they are user-friendly. After having the account for over a year and completing several deposits and withdrawals, I received a larger check from a customer, which they would not let me remotely deposit because it was above my limit. It took me 5 days to finally get someone on the phone from customer support to see if they could adjust my account, and their advice was to go ...

Best small business bank

The customer service has been incredible and I have love the app. Everything is clear and easy to understand.