Novo Reviews in September 2026: User Ratings, Pros & Cons
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Novo Reviews & Ratings
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Novo pros and cons
Reviewers describe Novo as simple, fee-free banking that is easy to use for small businesses.
The interface is consistently called clean, intuitive and easy to read.
Integrations with tools like QuickBooks, Square, ACH transfers and invoicing are valued.
Customer service and support are frequently praised as helpful and responsive.
Some reviewers cite low transaction limits as a constraint for higher-volume payments.
One user wanted a single login to manage several accounts.
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Showing 111-120 out of 3861
J
Julie
12/10/23
Simple and fast interface
The simplicity and speed of the uncluttered interface enables me to achieve my tasks quickly and easily. The only thing I miss is the ability to accept payments from external clients
HV
Hector Valenzuela
12/10/23
Best small business bank
The customer service has been incredible and I have love the app. Everything is clear and easy to understand.
M
Mike
12/10/23
Don't use this bank if you plan to do large transactions
I set up an account for my business with Novo because they market that they are designed for small businesses and they are user-friendly. After having the account for over a year and completing several deposits and withdrawals, I received a larger check from a customer, which they would not let me remotely deposit because it was above my limit. It took me 5 days to finally get someone on the phone from customer support to see if they could adjust my account, and their advice was to go ...
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E
Emily
12/10/23
Money Missing and Customer support is atrocious
Customer support is atrocious. When an issue involving loss of funds in my account from what seems to have been a backend bug with telechecks and reserves occurred, getting a hold of customer service took multiple days, including what seemed like tactics to outright avoid providing customer support over the phone (I.e leave a voicemail and we’ll get back to you (3 days later), the line getting disconnected, putting me on hold for half an hour and then saying they’d need to reach back next ...
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J
Julie
12/10/23
Simple and fast interface
The simplicity and speed of the uncluttered interface enables me to achieve my tasks quickly and easily. The only thing I miss is the ability to accept payments from external clients
M
Mike
12/10/23
Don't use this bank if you plan to do large transactions
I set up an account for my business with Novo because they market that they are designed for small businesses and they are user-friendly. After having the account for over a year and completing several deposits and withdrawals, I received a larger check from a customer, which they would not let me remotely deposit because it was above my limit. It took me 5 days to finally get someone on the phone from customer support to see if they could adjust my account, and their advice was to go ...
Read more
R
Rich
12/09/23
Easy to use
Easy to use. Good internet and mobile sites. I have no complaints after two years of use.
DP
Danica Paige
12/09/23
Great service very useful
Date of experience: December 10, 2023
AB
Ana Bryant-Barboza
12/09/23
Hands down the best business bank ever
Hands down the best business bank ever! Particularly, small business owners or startups. There are literally no fees, extra charges, and they even give you a business line of credit once you start having revenue on your account. Their customer service is wonderful as well! I've been using them since Sept 2021! I have no regrets! Love them!
CR
Cesar Rodriguez
12/09/23
Excellent communication and good…
Excellent communication and good practices
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].