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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 9561-9570 out of 11737

T

TERRANCE

05/15/22

5 out of 5

After renewing my subscription,i…

After renewing my subscription,i couldn't use the app.nord tech support helped resolve my issue.very happy.

NC

NordVPN Customer

05/15/22

5 out of 5

Game Changer

Nord VPN isn't just a great service that's well priced, it's reliable. It saved me from a couple risky clicks and allows me to avoid having my data gathered. I would highly recommend this service.

DK

David K

05/15/22

5 out of 5

Useful as a VPN, Wonderful support.

Useful as a VPN, rather seamless. I ended up not needing it, but for those who do, it's quite great. Support staff are also great!

A

Angel

05/15/22

5 out of 5

lightning fast

Quick and fast service from agent (Donald), probably the quickest I have received in a while from a customer support service. He Read the chat with the bot I had previously lightning fast. His responses were fast and accurate.

BR

Brodie Ross

05/15/22

5 out of 5

I contacted Elizabeth through live chat…

I contacted Elizabeth through live chat to get a dedicated IP address set up and she was very helpful and got me set up in short order. Thanks!

CZ

Crestfallen Zealot

05/15/22

5 out of 5

Year long user, it's a great VPN with excellent customer service

Over the last 12 months I have been a user of a VPN, having come from not using one at all. NordVPN is easy to use and highly effective. More so, I've only ever had one issue, which appeared to be quite a snake of an issue, but the NordVPN team was able to resolve it easily within 30 minutes with the specific help of a customer rep named Annie, who did not give up and proved to be very knowledgeable about her business. Would highly recommend them. Often products can be good, but customer ...

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NC

NordVPN Customer

05/15/22

5 out of 5

Brilliant in every way would highly…

Brilliant in every way would highly recommend. Five stars all the way

NC

NordVPN Customer

05/15/22

5 out of 5

There have been problems

There have been problems - mostly with upgrades. the NORDVPN team have sorted these out via chat, in a speedy and efficient way.

MM

Marvin Martin

05/15/22

5 out of 5

Best in the Business

After an extremely long recovery process my account was finally recovered yet the reason for extensive recovering is because Nordvpn representatives 'Do Not' allow you account to be compromised and for that reason alone i feel more secure usung Nordvpn,so believe me,if you want security, go with Nordvpn.

KB

Koen Bax

05/14/22

5 out of 5

Fair and helpful service!

I used the tryout package for some time after which I came to realize I do not need it since my university provides one. After a quick chat through the helpservice-chat with magnus, I received a full refund as per the agreement within 30 days. Very nice to experience how efficient, straightforward and honest customer service can be. For this reason alone NordVPN will be my first consideration when I eventually will need a public VPN account. 5/5 would recommend.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].