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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

Secure your online presence with NordVPN.

4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8631-8640 out of 11737

J

Joe

06/16/22

5 out of 5

Jamey was quick and knowledgable

Jamey was quick and knowledgable. Got me back online and going really fast. I'm glad I chose NordVPN.

S

Sun

06/16/22

5 out of 5

understanding staff with patience

I had billing problems and agent Steve was really patient with all my questions. Even understood my insecurity and suggested to email me the transcript, which is so nice !

L

LP

06/16/22

5 out of 5

I had problem with my account

I had problem with my account. I was lucky to have Anya as agent to help me. She was very helpful and solved my problem right away. It is very important for companies to have good customer agents. Nord VPN is lucky to have Anya as she keeps customers happy.

A

Arun

06/16/22

5 out of 5

Great and timely support

I had issues with my account login. When I reached out to support team over live chat, they have spent good amount of time patiently while I gather requested information and verified authenticity of my request and resolved my issue in no time. I know NordVPN is best VPN software, and their support is also top notch!

M

Mike

06/16/22

5 out of 5

Excellent customer service

I was going to cancel but Vicky was really helpful and gave me a really good deal to stay. The service has been really good but at first it didn't fall in my budget, after some discussions, I was offered a really good price for being a loyal customer. Thanks Vicky!

RF

Ryan Foran

06/16/22

5 out of 5

I was in need of help and buddy helped…

I was in need of help and buddy helped me but gia was absolutely no use at all so go to buddy and not gia

MR

Mr Richard Pearson

06/16/22

5 out of 5

I found NordVPN very easy to setup and…

I found NordVPN very easy to setup and the download speeds don't appear to slow down. Altogether a great VPN app for my needs.

NC

NordVPN Customer

06/16/22

5 out of 5

Never less than excellent

Date of experience: June 17, 2022

JL

John Lambert

06/16/22

5 out of 5

Teething issue quickly solved

Just signed up with Nord. A few teething difficulties quickly resolved with agent, Elizabeth

A

AgentOrange

06/16/22

5 out of 5

Quick and Fast Support via Chat…

Quick and Fast Support via Chat function. Well Done. Go ahead this way

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].