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9.8

SpotScore

NordVPN - VPN Software

NordVPN Reviews in October 2026: User Ratings, Pros & Cons

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4.79

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NordVPN Reviews & Ratings

4.79

Excellent

Based on 10133 ratings & 11737 reviews

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Rating Distribution

Excellent

(11079)

Very Good

(124)

Good

(44)

Poor

(96)

Terrible

(394)

Spotsaas Editor’s POV

NordVPN continues to shine as one of the most reliable and user-friendly VPN services on the market today. The overwhelmingly positive feedback highlights its consistent performance, strong privacy measures, and ease of use. Users frequently praise its fast and stable connections, as well as the wide selection of servers that cater to various needs. Features like ...Read more

NordVPN pros and cons

  • Reliable and consistent VPN performance with fast and trusted connections.

  • Easy to use interface that works reliably for most users.

  • Excellent customer support, with quick responses and effective resolution of issues via live chat.

  • Provides a sense of privacy and security, even against potential government surveillance.

  • Subscription or billing issues are occasionally reported, causing temporary service interruptions.

  • Some customer service errors or initial misinformation require additional follow-ups to resolve.

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Showing 8281-8290 out of 11737

O

Owen

06/29/22

5 out of 5

Customer Service was excellent

I was using the livechat option a little while ago and i was helped out massively by Lloyd. they were so very helpful and managed to fix all the issues i was dealing with.

CH

Cantiya Hailey

06/29/22

5 out of 5

Talia

Talia, knew exactly what I needed when I contacted for support I was panicking because I had bought my nerd VPN and the obfuscated servicer was greyed out Thought I was never gonna get it She assisted within seconds 😊😊😊😊

PS

Peter Schura

06/29/22

5 out of 5

Great support

Date of experience: June 30, 2022

C

Charlie

06/29/22

5 out of 5

Helpful agents

Agent Ronnie was very helpful in solving my issue.

K

KiLo

06/29/22

5 out of 5

YO SIMON IS THE MVP OF CUSTOMER…

YO SIMON IS THE MVP OF CUSTOMER SERVICE FAST AND KIND THANK YOU.:)

AB

Abiel Ballart

06/29/22

5 out of 5

Great support

one of the most helpful support I've had in a while. Lloyd was great and quick to respond. Much appriciated.

M

Marshall

06/29/22

5 out of 5

My subscription was set up to…

My subscription was set up to automatically renew however this did not register at Nord VPNs side,however, just a couple of minutes of chat on the chat function with someone called Zoe who was super helpful and it was all sorted. Quicker and easier than i thought.

RP

R-B P

06/29/22

5 out of 5

It was short but great experience

Though I wasn't able to fully utilise the subscription, the experience was really great! The app was perfect and responsive. During the cancellation process, it was quick and no dramas.

SJ

Steve J

06/29/22

5 out of 5

i used misspelled email to create…

i used misspelled email to create activate the plan, and then could get things restarted. Jeff, then Adam on chat great help and problem fixed quickly and painlessly

N

Nasr

06/29/22

5 out of 5

Unfortunately I’ve had to cancel my…

Unfortunately I’ve had to cancel my subscription and got options to resolve my issue but seems not working for me due to my hardwares mismatch. Thus I preferred to quit. Satisfactory help and information received from agent Steve then agent Garfield. I would like to record my appreciation for your customer service.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].